Vehicle Data Hub

2004 Jeep Grand Cherokee seats problems

149 complaints about seats have been filed for the 2004 Jeep Grand Cherokee, which is 9% of all its NHTSA complaints.

At a glance

Complaints
149 10% of this year's complaints
Typical mileage
85,000 miles 114 complaints with mileage
Crashes and fires
2 and 13
Injuries and deaths
11 and 0

Source: NHTSA owner complaints

When seats problems show up

Seats complaints by mileage, 2004 Jeep Grand Cherokee Complaints by odometer reading in 20,000-mile steps. The median is about 85,000 miles. 0k to 20k miles: 6 complaints 20k to 40k miles: 13 complaints 40k to 60k miles: 7 complaints 60k to 80k miles: 25 complaints 80k to 100k miles: 17 complaints 100k to 120k miles: 16 complaints 120k to 140k miles: 12 complaints 140k to 160k miles: 7 complaints 160k to 180k miles: 7 complaints 180k to 200k miles: 2 complaints 200k+ miles: 2 complaints 040k80k120k160k200k miles Typical: 85,000 miles
Based on 114 complaints that include mileage. 23% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles6
20k to 40k miles13
40k to 60k miles7
60k to 80k miles25
80k to 100k miles17
100k to 120k miles16
120k to 140k miles12
140k to 160k miles7
160k to 180k miles7
180k to 200k miles2
200k+ miles2

What the data shows

Of the 114 seats complaints that report mileage, the median is about 85,000 miles, and 23% were reported before 60,000 miles.

These complaints mention 2 crashes, 13 fires, 11 injuries.

What owners wrote

Dt*: the contact stated while driving at no particular speed the heated seat warmer burned through the seat cushion without warning. The occupant sustained minor injuries from the heat. Although no visible flames were present there was slight charring to the seat cushion area. The vehicle was seen by the dealer for replacement of the heated seat element and cushion. The dealer determined there was an internal short of the seat warmer.

Reported at 64,000 miles, March 2006 FireInjury

The drivers seat bracket holding chair has broken from regular use. While parked, I leaned back in my seat and a bracket on the front left that connects to the frame holding chair to the floor broke. This has caused the seat to become more of a rocking chair, wobbling back and forth. To my surprise a defect such as this does not warrant a recall. I wish chrysler addresses this problems that seems to be common among some of the jeep grand cherokee.

Reported at 175,000 miles, January 2014

Other problems reported for the 2004 Jeep Grand Cherokee

Seats problems in other years

Seats problems across all Jeep models