Vehicle Data Hub

2002 Jeep Grand Cherokee wipers, windshield & visibility problems

Owners reported wipers, windshield & visibility problems in 350 complaints for the 2002 Jeep Grand Cherokee, 20% of the complaints on file. It is the 2nd most reported problem area for this model year.

At a glance

Complaints
350 20% of this year's complaints
Typical mileage
69,000 miles 287 complaints with mileage
Crashes and fires
3 and 2
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

When wipers, windshield & visibility problems show up

Wipers, windshield & visibility complaints by mileage, 2002 Jeep Grand Cherokee Complaints by odometer reading in 20,000-mile steps. The median is about 69,000 miles. 0k to 20k miles: 10 complaints 20k to 40k miles: 17 complaints 40k to 60k miles: 82 complaints 60k to 80k miles: 88 complaints 80k to 100k miles: 51 complaints 100k to 120k miles: 22 complaints 120k to 140k miles: 7 complaints 140k to 160k miles: 7 complaints 160k to 180k miles: 2 complaints 180k to 200k miles: 1 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 69,000 miles
Based on 287 complaints that include mileage. 38% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles10
20k to 40k miles17
40k to 60k miles82
60k to 80k miles88
80k to 100k miles51
100k to 120k miles22
120k to 140k miles7
140k to 160k miles7
160k to 180k miles2
180k to 200k miles1
200k+ miles0

What the data shows

Of the 287 wipers, windshield & visibility complaints that report mileage, the median is about 69,000 miles, and 38% were reported before 60,000 miles.

These complaints mention 3 crashes, 2 fires.

What owners wrote

Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the wiring for the air conditioning unit and the heater coil resistor overheated and burned. There was a constant smell of burning heat through the interior of the vehicle. The vehicle was taken to the dealer, who advised that there were no recalls and the resistor and wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 184,893.

Reported at 184,893 miles, January 2013 Fire

Heater blend door broken. No heat at all!! Kind of dangerous if you can't defrost your windows because you have no heat. This is a very common occurrence for my model jeep grand cherokee.

Reported at 73,000 miles, February 2007

Other problems reported for the 2002 Jeep Grand Cherokee

Wipers, windshield & visibility problems in other years

Wipers, windshield & visibility problems across all Jeep models