Vehicle Data Hub

2011 Jeep Liberty problems

The 2011 Jeep Liberty has 244 complaints on file with NHTSA. The largest share (17%) concerns electrical system. After that come fuel system (15%) and air bags (14%).

At a glance

Complaints
244 filed with NHTSA
Most reported
Electrical system 17% of complaints
Crashes and fires
26 and 4
Injuries and deaths
31 and 0
Typical mileage
57,000 miles 198 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2011 Jeep Liberty Complaints by odometer reading in 20,000-mile steps. The median is about 57,000 miles. 0k to 20k miles: 24 complaints 20k to 40k miles: 34 complaints 40k to 60k miles: 43 complaints 60k to 80k miles: 29 complaints 80k to 100k miles: 27 complaints 100k to 120k miles: 14 complaints 120k to 140k miles: 20 complaints 140k to 160k miles: 5 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 0 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 57,000 miles
Based on 198 complaints that include mileage. 51% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles24
20k to 40k miles34
40k to 60k miles43
60k to 80k miles29
80k to 100k miles27
100k to 120k miles14
120k to 140k miles20
140k to 160k miles5
160k to 180k miles1
180k to 200k miles0
200k+ miles1

What the data shows

Among the 198 complaints that report mileage, the typical (median) problem appeared at about 57,000 miles. For electrical system specifically, the median reported mileage is about 51,000 miles (34 complaints with mileage).

Safety-related details: 26 complaints mention a crash; 4 complaints mention a fire; 31 injuries reported. Its complaints are more severe on average than those of 80% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 10th most-complained-about out of 11 model years of the Jeep Liberty with enough data (126 complaints in that window). It is also covered by 3 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Tl* the contact owned a 2011 jeep liberty. When the contact entered the vehicle and depressed the brake pedal, the vehicle surged forward, struck another vehicle, and crashed into a concrete wall. There were two injuries that required medical attention. The contact did not observe any warning lights illuminated. The air bags deployed. A police report was filed. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

April 2016 CrashInjury

Tl* the contact owns a 2011 jeep liberty. While stopped, the contact's vehicle was rear ended by another vehicle. The ABS and traction warning indicators illuminated. The air bags in the driver and passenger side headrests deployed. The contact sustained injuries to the neck and nerve damage to the left side. The passenger seated in the front sustained neck injuries, which required medical attention. A police report was filed.

Reported at 120,000 miles, April 2016 CrashInjury

Vechical was sitting but running. Person in driver and passanger. Started to leave and the airbag light on dash never turned off. Drove car next day, driver only, airbag warning light came on and off intermittently. Now a few days later the airbag light stays on a'll the time. Evidently the airbag will not deploy if accident occurs. Checked loose wires at recommendation of dealership and, nope none loose. Dealership said we can schedule appointment in a week and be several hundred to fix.

Reported at 107,000 miles, July 2017

The air bag dash light has recently come on, after the mechanic tried unsuccessfully to reset it the same error message pops up. When the computer is connected it shows the only airbag affected is the one in the steering wheel. This vehicle has never been in a crash, much less anything to cause the airbag to deploy so it is the original. It stays on consistently anytime the key is in the on/started position

Reported at 149,000 miles, December 2019

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