2020 Jeep Wrangler problems
The 2020 Jeep Wrangler has 810 complaints on file with NHTSA. The largest share (30%) concerns steering. After that come electrical system (22%) and engine (8%).
At a glance
- Complaints
- 810 filed with NHTSA
- Most reported
- Steering 30% of complaints
- Crashes and fires
- 26 and 18
- Injuries and deaths
- 10 and 0
- Typical mileage
- 2,000 miles 252 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 173 |
| 20k to 40k miles | 18 |
| 40k to 60k miles | 21 |
| 60k to 80k miles | 18 |
| 80k to 100k miles | 10 |
| 100k to 120k miles | 8 |
| 120k to 140k miles | 4 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 252 complaints that report mileage, the typical (median) problem appeared at about 2,000 miles. For steering specifically, the median reported mileage is about 0 miles (123 complaints with mileage).
Safety-related details: 26 complaints mention a crash; 18 complaints mention a fire; 10 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 7th most-complained-about out of 35 model years of the Jeep Wrangler with enough data (722 complaints in that window). It is also covered by 12 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owned a 2020 Jeep Wrangler. The contact stated that there were strong fumes coming from the vehicle, causing the contact to sustain severe headaches and nausea. The contact had gone to the Doctor's Office, where blood work was completed. The contact was informed that no issues were found, and the Doctor inquired whether the contact had been exposed to any chemicals.
The contact’s daughter owned a 2020 Jeep Wrangler. The contact stated that while his daughter was driving at an unknown speed, another vehicle crashed into the front passenger’s side of the vehicle and another vehicle crashed into the front driver’s side of the vehicle, causing the vehicle to roll three times. The contact stated that the air bags failed to deploy. As a result of the air bag’s failure to perform as needed, the passenger sustained injuries to the chest and head, and also had a seizure.
The contact owned a 2020 Jeep Wrangler. The contact stated while the contact's wife was driving at an uncertain approximately 45-90 MPH, another vehicle merged in front of the contact causing the driver to swerve and the other vehicle crashed into the front driver-side tire and frame. The contact stated that the air bags did not deploy. The vehicle was towed to a local tow yard. The contact stated that the vehicle was later towed to the insurance company's tow yard for inspection.
Driving fully stock at speeds near 60 MPH on highways, car seems to want to steer dangerously either right or left & the play in the steering greatly increases & needs some correction to avoid likely collisions.
I am leasing this vehicle, brand new at only 8 miles it was already pulling to the sides when on highway. At first I thought it's a jeep thing since it's first time driving a jeep, but I realized it's unsafe on highway it keeps pulling to the sides! So I researched online and found many others are reporting this with the 2020 and 2019 wranglers.