2013 Lexus ES350 problems
Owners have filed 29 complaints with NHTSA about the 2013 Lexus ES350. Wipers, windshield & visibility is the most reported problem area, at 17% of complaints. After that come air bags (14%) and brakes (10%).
At a glance
- Complaints
- 29 filed with NHTSA
- Most reported
- Wipers, windshield & visibility 17% of complaints
- Crashes and fires
- 8 and 0
- Injuries and deaths
- 5 and 0
- Typical mileage
- 26,000 miles 29 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 8 |
| 20k to 40k miles | 13 |
| 40k to 60k miles | 4 |
| 60k to 80k miles | 3 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 29 complaints that report mileage, the typical (median) problem appeared at about 26,000 miles.
Safety-related details: 8 complaints mention a crash; 5 injuries reported. Its complaints are more severe on average than those of 95% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2013 ranks 8th most-complained-about out of 10 model years of the Lexus ES350 with enough data (26 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The vehicle was in an accident as a result of another drive jetting out in front. Car impacted at the front driver side, causing damage to the front bumper mount, hood and driver side quarter panel. Impact to the other vehicle was the rear quarter on the passenger side. Upon impact the airbags failed to deploy, onboard safety connect feature did not connect to confirm driver was ok and the sos button failed to work at the scene of the accident. This was reported to toyota.
I was parking my car in front of a store. Car was in parking spot, ready to stop. All of a sudden, car accelerated, jumped the curb, went thru sidewalk into the store ahead. Luckily, store was vacant. Car kept going thru the store, came out from the back wall onto the rail guards which finally stopped car. Car was damaged.
While attempting to make a 3-point turn, I first backed out of a driveway onto the road, paused to check for traffic, shifted from reverse into drive and pulled forward and .started to turn to my left. As I did I experienced a loss of steering and brakes and the dashboard indicator lights all lit at once. My car drifted across the center line and I was unable to stop it from rolling to the other side of the road where it ended up perpendicular to oncoming traffic and only stopped when it hit an embankment.
The contact owns a 2013 Lexus ES350. The contact stated that while driving at 45 MPH, the contact heard a loud gunshot like sound and the sunroof shattered into pieces. The contact stated that small fragments of glass fell all over him due to the failure however, he was not injured. The contact pulled over, cleaned out his vehicle and was able to drive the vehicle home. The contact called the dealer where he was informed that there were no recalls on his vehicle.