2017 Lexus ES350 problems
Owners have filed 26 complaints with NHTSA about the 2017 Lexus ES350. Wipers, windshield & visibility is the most reported problem area, at 15% of complaints. After that come brakes (12%) and body & structure (12%).
At a glance
- Complaints
- 26 filed with NHTSA
- Most reported
- Wipers, windshield & visibility 15% of complaints
- Crashes and fires
- 11 and 0
- Injuries and deaths
- 7 and 0
- Typical mileage
- 9,000 miles 23 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 18 |
| 20k to 40k miles | 2 |
| 40k to 60k miles | 3 |
| 60k to 80k miles | 0 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 23 complaints that report mileage, the typical (median) problem appeared at about 9,000 miles.
Safety-related details: 11 complaints mention a crash; 7 injuries reported. Its complaints are more severe on average than those of 99% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 9th most-complained-about out of 10 model years of the Lexus ES350 with enough data (26 complaints in that window). It is also covered by 1 safety recall campaign.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2017 lexus es350. While driving 50 MPH, the vehicle shook rapidly and the ball joint detached. The failure caused the strut to snap off of the vehicle. The contact lost control, struck another vehicle, and landed in a ditch. The contact sustained injuries on the forearm, which required medical attention. A police report was filed. The vehicle was towed to a police impound pending further investigation on the vehicle. The manufacturer was not notified. The failure mileage was 352.
Tl* the contact owns a 2017 lexus es350. While at a stop, the contact's vehicle was rear ended and caused the contact to crash into the preceding vehicle. The air bag error warning indicator illuminated after the crash. The air bags did not deploy. A police report was filed. The driver sustained multiple injuries that needed medical attention. The vehicle was driven to the driver's residence and then towed to northside lexus (17925 north fwy, houston, tx 77090) where the cause of the failure was undetermined.
Tl* the contact owns a 2017 lexus es350. While driving approximately 30 MPH, the front driver's side tire fractured and the control arm associated with the suspension arm fractured near the wheel bearing. The front driver's side wheel was pulling the vehicle to the left into oncoming traffic. As a result, the contact struck a curb. As the contact turned the steering wheel to the right, the vehicle still ended up on the curb. The contact pulled the tendons in her right arm trying to steer the vehicle.
Monday, june 5th,I bought the lexus es350 at 6502 5th ave in brooklyn. It hasn't been a week yet, and on friday the 9th, the accident happened. I was driving from staten island to flushing to pick up my friend to go back to my home. Along the 495 highway, we were driving around 45-50 MPH and suddenly a warning popped up on the ABS system saying that the "breaker is on." we became really nervous so we wanted to check out why that message came on.
The contact owns a 2017 Lexus ES350. The contact stated that while in reverse and slowly reversing into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into a tree. The contact indicated that the unintended acceleration occurred while pressing the brake pedal and also the crash avoidance safety features did not activate. No injuries were reported and no police report was taken. The vehicle was towed to the local dealer and to a local body shop repair center.