2018 Mercedes-Benz GLE 350 problems
NHTSA has received 55 complaints about the 2018 Mercedes-Benz GLE 350, and 15% of them involve fuel system. After that come brakes (11%) and drivetrain & axles (11%).
At a glance
- Complaints
- 55 filed with NHTSA
- Most reported
- Fuel system 15% of complaints
- Crashes and fires
- 6 and 0
- Injuries and deaths
- 3 and 1
- Typical mileage
- 30,000 miles 34 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 10 |
| 20k to 40k miles | 12 |
| 40k to 60k miles | 5 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 4 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 2 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 34 complaints that report mileage, the typical (median) problem appeared at about 30,000 miles.
Safety-related details: 6 complaints mention a crash; 3 injuries reported; 1 death reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2018 ranks 5th most-complained-about out of 7 model years of the Mercedes-Benz GLE 350 with enough data (35 complaints in that window). It is also covered by 7 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Mercedes-Benz USA, LLC; Case: XXX My concerns has been denied and overlooked by Mercedes-Benz USA, LLC multiple times since Jan 2026--interims of defective electric system causing sudden locking of steering wheel and shut down car , due to malfunctioning electric system resulting in car crash into another parked car on the street, took car to auto body shop who diagnosed gas gauge misread as empty gas tank even though tank was 3/4 full , due to this car was totally locked out when driving on the street and hit…
The contact owns a 2018 Mercedes-Benz GLE 350. The contact stated that while the vehicle was parked in a pharmacy parking lot with the hold feature engaged, the driver released the brake pedal. Immediately afterward, the vehicle suddenly accelerated forward approximately 75 feet. The driver attempted to stop the vehicle by depressing the brake pedal; however, the brakes failed to respond.
The contact owns a 2018 Mercedes-Benz GLE350. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that water had intruded into the connector and the fuel pump control unit needed to be replaced. The vehicle was repaired; however, after the vehicle was retrieved, the failure recurred. The contact stated while driving approximately 70 MPH, the vehicle stalled without warning.
The contact owns a 2018 Mercedes-Benz GLE350. The contact stated that the vehicle failed to start. The contact scanned the vehicle with a vehicle scanner and retrieved diagnostic trouble codes that indicated a loss of communication between the fuel pump control unit and the fuel pump. The vehicle was towed to the dealer, where the contact was informed that there was water accumulation in the spare tire wheel well.