2021 Mercedes-Benz GLE 350 problems
NHTSA has received 69 complaints about the 2021 Mercedes-Benz GLE 350, and 33% of them involve engine. After that come electrical system (13%) and wipers, windshield & visibility (7%).
At a glance
- Complaints
- 69 filed with NHTSA
- Most reported
- Engine 33% of complaints
- Crashes and fires
- 8 and 5
- Injuries and deaths
- 14 and 0
- Typical mileage
- 42,000 miles 18 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 6 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 3 |
| 60k to 80k miles | 5 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 18 complaints that report mileage, the typical (median) problem appeared at about 42,000 miles.
Safety-related details: 8 complaints mention a crash; 5 complaints mention a fire; 14 injuries reported. Its complaints are more severe on average than those of 88% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2021 ranks 2nd most-complained-about out of 7 model years of the Mercedes-Benz GLE 350 with enough data (69 complaints in that window). It is also covered by 14 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I can be driving on a flat surface with out the car been on eco mode and the car shuts off for no reason without and light on the dash board I have to wait a few secs to restart the car ,brakes don't stop like they should very loud grinding noise and comes. I have report this problem lots of times and my car was not fix it stay more in the shop then with me the car senc don't work the light up red like if someones next to me
I reported multiple times to Mercedes USA that the vehicle was experiencing electrical issues as I was periodically loosing power and/or control over the vehicle. The vehicle was returned twice to the dealership but the problem always came back pretty much immediately. On the day of the accident, I was driving the vehicle on a straight road. The road was a little bit humid as it has been raining few minutes/hours before but it wasn't raining at the time I was driving.
We bought our vehicle -2021 mercedes-benz gle 350 - on january 12th and three days later we noticed that half of the mbux dual screen was black and inoperable. The car was in service 10 days. Today, 02,1, 2021 the car stop, the engine and lights, control, on highway!!!??? I call police to protect me. Mercedes dead. No hazard lights. I stay in dangerous traffic one hour for mercedes road assistance. I call from my cel phone, no energy in the car?! After one hour the lights of car start??!!!
The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that the floor mats were wet after it had rained, and mold had formed on the floor mats. The rear hatch door occasionally unlocked unintendedly, and the radio would change stations independently. The contact stated that other electrical malfunctions occurred suddenly and intermittently.