2020 Mercedes-Benz GLE 350 problems
NHTSA has received 133 complaints about the 2020 Mercedes-Benz GLE 350, and 26% of them involve engine. After that come electrical system (17%) and forward collision avoidance (8%).
At a glance
- Complaints
- 133 filed with NHTSA
- Most reported
- Engine 26% of complaints
- Crashes and fires
- 8 and 3
- Injuries and deaths
- 6 and 0
- Typical mileage
- 21,000 miles 34 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 17 |
| 20k to 40k miles | 6 |
| 40k to 60k miles | 6 |
| 60k to 80k miles | 3 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 34 complaints that report mileage, the typical (median) problem appeared at about 21,000 miles.
Safety-related details: 8 complaints mention a crash; 3 complaints mention a fire; 6 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 1st most-complained-about out of 7 model years of the Mercedes-Benz GLE 350 with enough data (115 complaints in that window). It is also covered by 27 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
When my wife got into vehicle first thing in the morning after it sitting all night in the garage, she smelled a foul smell. As she was driving, she opened all the windows to dissipate the smell and turned in the heater because wit was cold that morning. After about ten to twelve minutes of driving, she noticed the check engine light came on and the car started shaking. She pulled over and exited vehicle. As soon as she got out the vehicle started smoking and caught fire. The vehicle is a total loss.
Ever since I brought this vehicle in 2020 I feel the SUV bounces as the vehicle hits a pothole causing it to sway & loose control which increases the risk of a crash or accident. I have brought this vehicle thrice to the dealers during this pandemic, but the problem hasn't been resolved. This also happens intermittently when making turns, or curves, it bounces & there is loss of control, it is very dangerous.
The contact owns a 2020 Mercedes-Benz GLE350. The contact stated that the vehicle started to display failures with the air conditioning system blowing hot air. The vehicle was taken for inspection at a local dealer, and the contact was informed that the vehicle was experiencing electrical failures due to water entering the footwells, with the check engine warning light remaining illuminated. The vehicle was diagnosed, and the contact was informed that the air conditioning was faulty and needed to be replaced.