Vehicle Data Hub

2023 Mercedes-Benz GLE 350 problems

NHTSA has received 26 complaints about the 2023 Mercedes-Benz GLE 350, and 23% of them involve forward collision avoidance. After that come brakes (12%) and cruise control (8%).

At a glance

Complaints
26 filed with NHTSA
Most reported
Forward collision avoidance 23% of complaints
Crashes and fires
2 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Forward collision avoidance 23%
  • Brakes 12%
  • Cruise control 8%
  • Drivetrain & axles 8%
  • Electrical system 8%
  • Fuel system 8%
  • Lane departure 8%
  • Body & structure 8%

What the data shows

Safety-related details: 2 complaints mention a crash. Its complaints are less severe on average than those of 81% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2023 ranks 7th most-complained-about out of 7 model years of the Mercedes-Benz GLE 350 with enough data (26 complaints in that window). It is also covered by 3 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

This car rear-ended another car while slowing down and preparing to stop at a red light. The Automatic Emergency Brake system failed to provide any alert whatsoever, no warning lamps, no audible alerts, no warning messages, nothing. The Automatic Emergency Brake system failed to engage the brakes. The Automatic Emergency Brake system failed to provide any braking assistance whatsoever. This failure put the safety of the driver, [XXX] , at risk for injury.

February 2024 Crash

The contact owns a 2023 Mercedes-Benz GLE350. The contact received notification of NHTSA Campaign Number: 23V178000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

March 2023

The contact owns a 2023 Mercedes Benz GLE 350. The contact stated while coming off the highway at 15-20 MPH, she made a left into her community. The brake stopped to the floor and the seat belt restrained her without cause. The Automatic Emergency Braking (AEB) displayed illuminated when no collision occurred., no other warning lights illuminated. The contact drove the vehicle to the dealer with no issues. The vehicle has not been repaired, awaiting a diagnostic.

Reported at 6,000 miles, February 2024

The contact owns a 2023 Mercedes-Benz GLE350. The contact received notification of NHTSA Campaign Number: 23V880000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the vehicle revved loudly and there was a clicking sound coming from the engine compartment.

Reported at 10,000 miles, August 2024

Other model years of the GLE 350

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