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2011 Mercedes-Benz GLK350 problems

Owners have filed 151 complaints with NHTSA about the 2011 Mercedes-Benz GLK350. Air bags is the most reported problem area, at 62% of complaints. After that come fuel system (15%) and brakes (4%).

At a glance

Complaints
151 filed with NHTSA
Most reported
Air bags 62% of complaints
Crashes and fires
8 and 5
Injuries and deaths
2 and 0
Typical mileage
65,000 miles 36 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Air bags 62%
  • Fuel system 15%
  • Brakes 4%
  • Steering 4%
  • Electrical system 3%
  • Engine 3%
  • Body & structure 2%
  • Cruise control 1%
  • Drivetrain & axles 1%
  • Lighting 1%

When problems show up

Complaints by mileage, 2011 Mercedes-Benz GLK350 Complaints by odometer reading in 20,000-mile steps. The median is about 65,000 miles. 0k to 20k miles: 3 complaints 20k to 40k miles: 5 complaints 40k to 60k miles: 7 complaints 60k to 80k miles: 7 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 4 complaints 120k to 140k miles: 5 complaints 140k to 160k miles: 3 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 65,000 miles
Based on 36 complaints that include mileage. 42% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles3
20k to 40k miles5
40k to 60k miles7
60k to 80k miles7
80k to 100k miles1
100k to 120k miles4
120k to 140k miles5
140k to 160k miles3
160k to 180k miles1
180k to 200k miles0
200k+ miles0

What the data shows

Among the 36 complaints that report mileage, the typical (median) problem appeared at about 65,000 miles.

Safety-related details: 8 complaints mention a crash; 5 complaints mention a fire; 2 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 5th most-complained-about out of 6 model years of the Mercedes-Benz GLK350 with enough data (57 complaints in that window). It is also covered by 4 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

I've been smelling gas an fumes field about 3 months and noticed thatlayely ive been losing gas and mileage at first I thought it just be over flow but it's gotten worse.im now having trouble getting my car into tht right gear I can only think that my gas and transmission is faultering somehow though I haven't taken it in due to money issues at this time. My steering column and handling seems out of alignment column feels shaken and faulty and difficult to handle at times at others times

Reported at 52,700 miles, September 2018 CrashFire

Takata recall manufacturer and dealer have failed to address the issue for more two years. Messages left on manufacturer's recall number have gone unanswered and dealer says they have no information.

Reported at 40,000 miles, February 2016

Takata recall it has now been almost 3 years with no solution and this car is in hawaii ,which is supposed to be zone 1 priority

Reported at 20,000 miles, May 2016

Other model years of the GLK350

Best and worst years for the Mercedes-Benz GLK350