Vehicle Data Hub

2014 Mercedes-Benz GLK350 problems

Owners have filed 120 complaints with NHTSA about the 2014 Mercedes-Benz GLK350. Air bags is the most reported problem area, at 52% of complaints. After that come fuel system (7%) and brakes (6%).

At a glance

Complaints
120 filed with NHTSA
Most reported
Air bags 52% of complaints
Crashes and fires
6 and 1
Injuries and deaths
8 and 3
Typical mileage
43,000 miles 48 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Air bags 52%
  • Fuel system 7%
  • Brakes 6%
  • Body & structure 4%
  • Electrical system 3%
  • Engine 3%
  • Steering 3%
  • Wipers, windshield & visibility 3%
  • Drivetrain & axles 3%
  • Seats 3%

When problems show up

Complaints by mileage, 2014 Mercedes-Benz GLK350 Complaints by odometer reading in 20,000-mile steps. The median is about 43,000 miles. 0k to 20k miles: 14 complaints 20k to 40k miles: 9 complaints 40k to 60k miles: 7 complaints 60k to 80k miles: 10 complaints 80k to 100k miles: 2 complaints 100k to 120k miles: 3 complaints 120k to 140k miles: 2 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 1 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 43,000 miles
Based on 48 complaints that include mileage. 63% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles14
20k to 40k miles9
40k to 60k miles7
60k to 80k miles10
80k to 100k miles2
100k to 120k miles3
120k to 140k miles2
140k to 160k miles0
160k to 180k miles0
180k to 200k miles1
200k+ miles0

What the data shows

Among the 48 complaints that report mileage, the typical (median) problem appeared at about 43,000 miles. For air bags specifically, the median reported mileage is about 31,000 miles (10 complaints with mileage).

Safety-related details: 6 complaints mention a crash; 1 complaint mentions a fire; 8 injuries reported; 3 deaths reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 4th most-complained-about out of 6 model years of the Mercedes-Benz GLK350 with enough data (76 complaints in that window). It is also covered by 5 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

2014 m-b glk350 was traveling on a six lane road: three lanes in the north direction; three lanes in the south direction. Glk350 was traveling in the north direction right lane at approx. 15 MPH when it was broadsided on the driver's side by a pickup truck who was coming from the south direction. The pickup truck made an illegal left hand turn and crossed over three lanes of travel in an accelerating mode before impact with the glk350. The pickup truck was traveling at least 25 MPH.

Reported at 3,700 miles, June 2014 CrashInjuryDeath

Tl* the contact owns a 2014 mercedes-benz glk350. The contact stated that a warning light indicated a danger of the vehicle rolling over. The contact applied the accelerator pedal while in reverse, but it did not respond and the warning light flashed. Suddenly, the vehicle reversed and crashed into the garage and a pole. The vehicle was stuck sideways. A flatbed tow truck was used to move the vehicle and the insurance company repaired the body damage. There were no injuries and a police report was not filed.

Reported at 12,000 miles, January 2016 Crash

The contact owns a 2014 Mercedes Benz GLK350. The contact stated while driving at various speeds, there was a loud sound coming from the sunroof. The contact stated that there was no warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed with the cassette part that needed to be replaced. The vehicle was repaired however, after retrieving the vehicle, the contact stated that an abnormal sound was coming from the sunroof.

Reported at 180,000 miles, October 2019

Other model years of the GLK350

Best and worst years for the Mercedes-Benz GLK350