2015 Mercedes-Benz GLK350 problems
Owners have filed 135 complaints with NHTSA about the 2015 Mercedes-Benz GLK350. Air bags is the most reported problem area, at 62% of complaints. After that come electrical system (5%) and fuel system (4%).
At a glance
- Complaints
- 135 filed with NHTSA
- Most reported
- Air bags 62% of complaints
- Crashes and fires
- 10 and 6
- Injuries and deaths
- 8 and 3
- Typical mileage
- 28,000 miles 37 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 18 |
| 20k to 40k miles | 5 |
| 40k to 60k miles | 4 |
| 60k to 80k miles | 7 |
| 80k to 100k miles | 2 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 37 complaints that report mileage, the typical (median) problem appeared at about 28,000 miles. For air bags specifically, the median reported mileage is about 42,000 miles (10 complaints with mileage).
Safety-related details: 10 complaints mention a crash; 6 complaints mention a fire; 8 injuries reported; 3 deaths reported. Its complaints are more severe on average than those of 82% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2015 ranks 2nd most-complained-about out of 6 model years of the Mercedes-Benz GLK350 with enough data (106 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
The contact owns a 2015 Mercedes-Benz GLK350. The contact received a recall notification for NHTSA Campaign Number: 2020100005 (replace Takata passenger-side module Air Bags) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair? The manufacturer was notified of the issue but did not provide any assistance. The vehicle was in an act of nature accident with a deer.
Message dashboard indicator (mdi) read "inoperative. See operator's manual" with other malfunction lights including check engine light (cel). Turned car off an on and only the cel remained. Also, there was a recurring ticking noise that preceded aforementioned issues that I also reported. Dealership repaired loose pin in engine ECU (p045100) for the cel and replaced a high pressure fuel pump for the ticking noise.
Driving back from vacation last saturday, on the pennsylvania turnpike, our motor shut itself off. My husband was driving, using cruise control, going straight, with the "econ" button turned off. Luckily traffic was light and we were able to coast to a stop off the right side of the freeway without mishap. My husband turned the key off, waited about a minute, then started the engine again. The "check engine" light came on, but our motor stayed on, and we drove home without any more problems.