2013 Mercedes-Benz GLK350 problems
Owners have filed 165 complaints with NHTSA about the 2013 Mercedes-Benz GLK350. Air bags is the most reported problem area, at 61% of complaints. After that come fuel system (5%) and steering (5%).
At a glance
- Complaints
- 165 filed with NHTSA
- Most reported
- Air bags 61% of complaints
- Crashes and fires
- 5 and 2
- Injuries and deaths
- 3 and 0
- Typical mileage
- 42,000 miles 52 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 17 |
| 20k to 40k miles | 8 |
| 40k to 60k miles | 8 |
| 60k to 80k miles | 8 |
| 80k to 100k miles | 6 |
| 100k to 120k miles | 4 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 52 complaints that report mileage, the typical (median) problem appeared at about 42,000 miles. For air bags specifically, the median reported mileage is about 60,000 miles (11 complaints with mileage).
Safety-related details: 5 complaints mention a crash; 2 complaints mention a fire; 3 injuries reported. Its complaints are less severe on average than those of 80% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2013 ranks 3rd most-complained-about out of 6 model years of the Mercedes-Benz GLK350 with enough data (97 complaints in that window). It is also covered by 6 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2013 mercedes benz glk350. The contact stated that while driving 30 MPH, the contact was involved in a head on crash with another vehicle. The air bags failed to deploy. The contact sustained head injuries that required medical attention. A police report was filed. The vehicle was towed. It was unknown if the vehicle was diagnosed however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 28,000.
Tl* takata recall. The contact owns a 2013 mercedes-benz glk350. The contact stated that while her son was driving at unknown speeds on the highway. The contact was in traffic when he notice the vehicle behind him was not stopping. The vehicle crashed into the rear of the vehicle causing the vehicle in front of the contact to be hit as well. No air bags deployed. A malfunction warning light illuminated. The contact had a minor injury to his back, both arms, and left eye.
Tl* the contact owns a 2013 mercedes-benz glk350. While driving between 12 and 18 MPH, the driver rear ended another vehicle. The air bags failed to deploy. The driver ruptured discs two through seven in the neck, which required medical attention. The other driver was not injured. A police report was filed. The vehicle was towed to an independent mechanic where the front end of the vehicle was rebuilt. The mechanic also diagnosed the air bags, but could not determine the cause of the failure.
Twice I've had the issue where none of my lights work while I've been driving. Not sure about the headlights, however both times I hit my turn signal to turn (doesn't matter right or left) and there is no indicator visible on my dashboard. Also there is no ticking/signaling noise. When I've pulled over and had my passenger get out and look at my rear or front turn signals nothing works, period. I did mention this to the dealership the first time and they couldn't find anything.
When I'm driving the car, the car will automatically shifts from d(drive) to p(park). It happens especially when I hit the brake. I went to dealer for the same issue twice, and it seems they still cannot find the problem and fix it. This is a life-threatening issue. Just image the car stops immediately at the middle of highway. We are lucky not hit by the car behind us. It happened twice on highway I-70.