1997 Mercury Grand Marquis problems
NHTSA has received 370 complaints about the 1997 Mercury Grand Marquis, and 29% of them involve engine. After that come exhaust system (16%) and brakes (10%).
At a glance
- Complaints
- 370 filed with NHTSA
- Most reported
- Engine 30% of complaints
- Crashes and fires
- 12 and 7
- Injuries and deaths
- 13 and 0
- Typical mileage
- 81,000 miles 143 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 1 |
| 20k to 40k miles | 4 |
| 40k to 60k miles | 21 |
| 60k to 80k miles | 40 |
| 80k to 100k miles | 39 |
| 100k to 120k miles | 20 |
| 120k to 140k miles | 9 |
| 140k to 160k miles | 4 |
| 160k to 180k miles | 2 |
| 180k to 200k miles | 3 |
| 200k+ miles | 0 |
What the data shows
Among the 143 complaints that report mileage, the typical (median) problem appeared at about 81,000 miles. For engine specifically, the median reported mileage is about 81,000 miles (68 complaints with mileage).
Safety-related details: 12 complaints mention a crash; 7 complaints mention a fire; 13 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 1997 ranks 3rd most-complained-about out of 21 model years of the Mercury Grand Marquis with enough data (116 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
When approaching a turning intersection, attempting to turn left, I ended up crashing into a concrete lightpole. The vehicle was totalled. I suffered multiple fractures (I.e. Cervical/7 ribs/pelvis/right femur/right tibia/right fibular/right ankle. Left ankle was virtually destroyed ("in a million pieces" per surgeon). I was in traumatized for 3 weeks, in critical condition for a portion of that time.
Vehicle was involved in a frontal collision. Upon impact, airbags deployed, causing chemicals to leak out. The chemichals injured and burned the driver. Dealer and manufacturer have been notified.
During a head-on collision passenger's side airbag deployed, releasing a liquid that burned passenger. Passenger was suffered facial burns and bruises to upper body also sore from impact.
Headlight assembly covers on this model only, fogs over (internally) and lens can not be cleaned. Dealer informs me the only way to correct discrepancy is to replace entire piece at a rate of about $500.00.
First the driver window went out, passanger, and then the back and the locks go off when ever they want. My call has low miles for the year and it should not be acting this way. If I eould get into an accident I couldnt get out of my window if door didnt open and I know lots of people with the same car and having the same problem.