Vehicle Data Hub

2000 Mercury Grand Marquis problems

NHTSA has received 216 complaints about the 2000 Mercury Grand Marquis, and 12% of them involve engine. After that come lighting (11%) and steering (11%).

At a glance

Complaints
216 filed with NHTSA
Most reported
Engine 12% of complaints
Crashes and fires
21 and 6
Injuries and deaths
17 and 0
Typical mileage
75,000 miles 114 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2000 Mercury Grand Marquis Complaints by odometer reading in 20,000-mile steps. The median is about 75,000 miles. 0k to 20k miles: 9 complaints 20k to 40k miles: 13 complaints 40k to 60k miles: 22 complaints 60k to 80k miles: 19 complaints 80k to 100k miles: 13 complaints 100k to 120k miles: 8 complaints 120k to 140k miles: 8 complaints 140k to 160k miles: 9 complaints 160k to 180k miles: 6 complaints 180k to 200k miles: 0 complaints 200k+ miles: 7 complaints 040k80k120k160k200k miles Typical: 75,000 miles
Based on 114 complaints that include mileage. 39% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles9
20k to 40k miles13
40k to 60k miles22
60k to 80k miles19
80k to 100k miles13
100k to 120k miles8
120k to 140k miles8
140k to 160k miles9
160k to 180k miles6
180k to 200k miles0
200k+ miles7

What the data shows

Among the 114 complaints that report mileage, the typical (median) problem appeared at about 75,000 miles. For engine specifically, the median reported mileage is about 82,000 miles (18 complaints with mileage).

Safety-related details: 21 complaints mention a crash; 6 complaints mention a fire; 17 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2000 ranks 4th most-complained-about out of 21 model years of the Mercury Grand Marquis with enough data (104 complaints in that window). It is also covered by 6 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Consumer lost control at 35 MPH on a gravel road, vehicle hit a tree, then bursted into flames. Consumer suffered minor head injuries, vehicle was totalled. Cause of fire unknown at this time. While driving the consumer had met another driver going south in the middle and tried to miss the other vehicle and lost control. The consumer ran into the woods and hit two small trees and the vehicle then caught fire, which started under the wheel of the drivers side.

August 2002 CrashFireInjury

While driving 65 MPH started to change lanes, and noticed another vehicle in same lane, and swerved back to the right. As soon as she turned wheel to right she lost control of vehicle, it went across 2 lanes of traffic to left, and hit a tractor trailer head-on . Airbags did deploy. Consumer and passenger sustained minor injuries. Consumer stated it felt like vehicle was on ice. Prior to this, when driving over a bump, vehicle was hard to control. Insurance will send an investigator, vehicle was totalled.

June 2001 CrashInjury

An electrical system malfunctioned caused the headlights flicker while driving. The air conditioner malfunctioned. The vehicle experienced noise in the gear box. The technician packed grease on the rims and under the wheel covers. The battery failed and as a result the vehicle would not start. *nlm

Reported at 15,311 miles, July 2003

I own a 2000 grand marquis that I bought n 05 as of the last past year I cant drive at night cause of the headlights going off while driving I have been ticketed 4 this and have taken it to a dealer only to get no help. After driving 10-15mins they will click and turn off after 1-5mins pop back on. I hope 2 get answer so I want do away with the ford motor company products.

Reported at 140,000 miles, January 2009

Other model years of the Grand Marquis

Best and worst years for the Mercury Grand Marquis