2010 Mercury Grand Marquis problems
NHTSA has received 36 complaints about the 2010 Mercury Grand Marquis, and 17% of them involve steering. After that come body & structure (14%) and cruise control (8%).
At a glance
- Complaints
- 36 filed with NHTSA
- Most reported
- Steering 17% of complaints
- Crashes and fires
- 13 and 0
- Injuries and deaths
- 9 and 0
- Typical mileage
- 50,000 miles 27 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 5 |
| 20k to 40k miles | 7 |
| 40k to 60k miles | 5 |
| 60k to 80k miles | 10 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 27 complaints that report mileage, the typical (median) problem appeared at about 50,000 miles.
Safety-related details: 13 complaints mention a crash; 9 injuries reported. Its complaints are more severe on average than those of 98% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2010 ranks 20th most-complained-about out of 21 model years of the Mercury Grand Marquis with enough data (24 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Yesterday, tuesday 23, 2014, I backed out of a parking spot on the parking deck about 15 feet and put the car in drive. It lurched forward at a tremendous high speed and although I hit the brakes, the auto slammed into the retaining wall at the parking spot I had just backed out of. I was wearing my seat belt and the air bag deployed. I received minor bruising on my arms, legs and ribs due to the air bag deployment. This auto has side air bag as well, but only the drive air bag deployed.
My wife was involved in a head on collision on 01.15.2015. Impact was edge of one vehicle to edge of other vehicle.. She was wearing seat belt. Her side seat and steering wheel air bags deployed. My wife still hit the windshield with her head. No secondary impacts occurred (I.e., 3rd vehicle or fixed object). Accident sheared the driver's wheel and brake assembly off completely. Completely splitting the aluminum wheel in half. Frame was also bent under the wheel-well housing towards the firewall.
The road was dry and bare. I felt a right rear skid (?"black ice"). I tried to turn steering wheel to correct the skid and it was locked. It jerked out of my hands, the engine roared and the car flew to the left across the road into a large tree. I had no control over the steering wheel. On impact of the tree, there was no balloon with air bag deployment, only pungent fumes and white flecks. The car was towed and totaled.
Tl* the contact owns a 2010 mercury grand marquis ls. The contact stated that whenever it would rain, water would enter the vehicle through the rear driver side door. The door was secured but there was a small accumulation of water in the rear floorboard area. In addition, all four doors were improperly positioned during installation and did not tightly close. The failure was not diagnosed. The contact was in the process of notifying the dealer of the failure. The failure mileage was 4,000.