2019 Ram 3500 problems
Owners have filed 181 complaints with NHTSA about the 2019 Ram 3500. Fuel system is the most reported problem area, at 28% of complaints. After that come engine (15%) and electrical system (12%).
At a glance
- Complaints
- 181 filed with NHTSA
- Most reported
- Fuel system 28% of complaints
- Crashes and fires
- 15 and 8
- Injuries and deaths
- 9 and 0
- Typical mileage
- 39,000 miles 70 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 25 |
| 20k to 40k miles | 10 |
| 40k to 60k miles | 7 |
| 60k to 80k miles | 9 |
| 80k to 100k miles | 4 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 7 |
| 140k to 160k miles | 2 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 1 |
| 200k+ miles | 2 |
What the data shows
Among the 70 complaints that report mileage, the typical (median) problem appeared at about 39,000 miles. For fuel system specifically, the median reported mileage is about 41,000 miles (13 complaints with mileage).
Safety-related details: 15 complaints mention a crash; 8 complaints mention a fire; 9 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2019 ranks 6th most-complained-about out of 13 model years of the Ram 3500 with enough data (161 complaints in that window). It is also covered by 14 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Driver statement: “I was trying to make a turn from pine brook Rd into peace valley RD and the person coming from peace valley rd was invading my lane, so I tried to avoid him and hit a tree. I was unconscious for an unknown amount of time. When I woke up I saw smoke and I tried to remove my seat belt. It wasn’t coming off at first but then I figured out how to remove it. As I left the vehicle, I was feeling light headed and dizzy. And wanted to lay on the road.
Tl* the contact owned a 2019 ram 3500. The contact stated while her husband was driving 55 MPH, when another vehicle inserted into their lane and to prevent an impact, the driver turned the steering wheel to the ditch and crash into a "dirt drain ditch". The contact stated the air bags did not deploy. The contact stated that the front seat passenger sustained injuries on her right shoulder, neck and back pains while the driver also sustained injuries to his right shoulder, neck and back pains.
The contact owns a 2019 RAM 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
2 weeks ago my brand new ram 3500 with only 15000 on board didn't start, it didn't start in the morning on parking lot. Called a mechanic to have it fixed but they were not able. Same day called roadside assistance for towing and ram customer service. Results: -ram roadside assistance didn't cover the cost to dealer: reason: too close to the dealer. -ram customer service took all the information, gave me a case id and said somebody will call you in 1-2 days.
The contact owns a 2019 Ram 3500. The contact stated that while driving approximately 55 MPH, a warning light for the exhaust system illuminated, and the vehicle stalled. The vehicle was pulled over to the side of the road, and the vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed, but the vehicle was not repaired. An unknown dealer was contacted and confirmed that the VIN was not under recall.