2017 Ram 3500 problems
Owners have filed 436 complaints with NHTSA about the 2017 Ram 3500. Brakes is the most reported problem area, at 45% of complaints. After that come electrical system (8%) and engine (7%).
At a glance
- Complaints
- 436 filed with NHTSA
- Most reported
- Brakes 45% of complaints
- Crashes and fires
- 11 and 1
- Injuries and deaths
- 2 and 0
- Typical mileage
- 30,000 miles 142 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 57 |
| 20k to 40k miles | 24 |
| 40k to 60k miles | 17 |
| 60k to 80k miles | 14 |
| 80k to 100k miles | 6 |
| 100k to 120k miles | 4 |
| 120k to 140k miles | 7 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 5 |
| 180k to 200k miles | 0 |
| 200k+ miles | 7 |
What the data shows
Among the 142 complaints that report mileage, the typical (median) problem appeared at about 30,000 miles. For brakes specifically, the median reported mileage is about 60,000 miles (42 complaints with mileage).
Safety-related details: 11 complaints mention a crash; 1 complaint mentions a fire; 2 injuries reported. Its complaints are less severe on average than those of 92% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 4th most-complained-about out of 13 model years of the Ram 3500 with enough data (198 complaints in that window). It is also covered by 12 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owned a 2017 ram 3500. The contact stated that while driving at 50 MPH, another vehicle was crashed into and the air bags failed to deploy. The contact did not recollect the events that occurred that lead to the crash. The contact sustained fractured knees, a head injury due to the impact their head came in contact with the windshield, and a back injury that required medical attention. In addition, the other driver of the vehicle crashed into sustained neck injuries that required medical attention.
The contact owned a 2017 Ram Promaster 3500. The contact stated that an employee parked the vehicle in front of an apartment complex, went inside the building to finish working; when the employee returned outside the building, the vehicle was on fire. No warning lights illuminated prior to the fire. The employee saw smoke and flames coming from the engine compartment. The Fire Department was contacted, arrived on scene, and extinguished the fire. No injuries were sustained. A Police report was not filed.
Truck in park, stationary but running, jumped out of gear due to faulty shifter and rolled down an embankment. Extensive damage to truck. Consumer stated there are no addtional problems. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (FOIA), 5 u.s.c. 552(b)(6).'
The entire truck shakes at 70MPH and above. It feels like the tires are extremely out of balance. The dealer has balanced and road force balanced the tires, but this has not solved the problem. Chrysler knows about this problem but is unwilling to fix it.
The contact owns a 2017 Ram 3500. The contact stated that while driving at an undisclosed speed, the contact became aware of an abnormally loud sound coming from the vehicle. The low coolant warning light was illuminated. The contact drove the vehicle to the shoulder of the road and inspected the vehicle. The contact unlatched the hood and noticed fluids spraying and that the fan belt had detached. The vehicle was towed to the dealer, where it was diagnosed with fan clutch failure.