2024 Ram 3500 problems
Owners have filed 70 complaints with NHTSA about the 2024 Ram 3500. Brakes is the most reported problem area, at 17% of complaints. After that come electrical system (17%) and drivetrain & axles (9%).
At a glance
- Complaints
- 70 filed with NHTSA
- Most reported
- Brakes 17% of complaints
- Crashes and fires
- 8 and 1
- Injuries and deaths
- 7 and 0
- Typical mileage
- 10,000 miles 12 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 7 |
| 20k to 40k miles | 0 |
| 40k to 60k miles | 0 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 2 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 12 complaints that report mileage, the typical (median) problem appeared at about 10,000 miles.
Safety-related details: 8 complaints mention a crash; 1 complaint mentions a fire; 7 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2024 ranks 12th most-complained-about out of 13 model years of the Ram 3500 with enough data (70 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
While traveling down a hill, about 40mph, applied brakes to stop at a T intersection, truck wasn’t slowing down. Engaged engine brake, truck wasn’t slowing. Slammed brake pedal to the floor, ABS did not engage, no vibrations, wheels didn’t lock up, held for 2-3 seconds then started to release and slam brake pedal repeatedly. Truck went through intersection, hit a lot of trees, dropped down a 6’ embankment, air bags did NOT deploy, trucks frame bent on both sides behind the cab.
I was towing a 6,000 pound excavator on a 20’ tilt deck trailer and rounded a turn to see a line of traffic stopped waiting on a big truck to turn. I hit the brakes and the truck didn’t start to slow. I swerved to the shoulder and pressed breaks as hard as possible and went past several cars and t boned the big truck that was turning. The only brakes it felt like i had was the trailer brakes. Very severe accident that everyone walked away from but definitely was equipment failure involved.
The contact owns a 2024 Ram 3500. The contact stated that while pulling into a parking lot, the transmission was shifted into reverse and then shifted into drive, and the vehicle unexpectedly accelerated without the accelerator pedal being depressed. The vehicle crashed into a concrete post. The contact stated that the front passenger’s side of the vehicle sustained severe damage. The vehicle was taken to a body shop and inspected by the insurance company for a claim. The dealer was contacted.
The contact owns a 2024 Ram 3500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the ABS warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was not available.