Vehicle Data Hub

2017 Toyota Sienna problems

Owners have filed 205 complaints with NHTSA about the 2017 Toyota Sienna. Drivetrain & axles is the most reported problem area, at 18% of complaints. Next are electrical system (10%) and fuel system (8%).

At a glance

Complaints
205 filed with NHTSA
Most reported
Drivetrain & axles 18% of complaints
Crashes and fires
23 and 8
Injuries and deaths
15 and 0
Typical mileage
21,000 miles 108 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

When problems show up

Complaints by mileage, 2017 Toyota Sienna Complaints by odometer reading in 20,000-mile steps. The median is about 21,000 miles. 0k to 20k miles: 50 complaints 20k to 40k miles: 24 complaints 40k to 60k miles: 18 complaints 60k to 80k miles: 10 complaints 80k to 100k miles: 2 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 2 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 21,000 miles
Based on 108 complaints that include mileage. 85% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles50
20k to 40k miles24
40k to 60k miles18
60k to 80k miles10
80k to 100k miles2
100k to 120k miles1
120k to 140k miles2
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles1

What the data shows

Of the 108 complaints that include odometer readings, half describe a problem before roughly 21,000 miles. For drivetrain & axles specifically, the median reported mileage is about 35,000 miles (12 complaints with mileage).

Safety-related details: 23 complaints mention a crash; 8 complaints mention a fire; 15 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2017 ranks 14th most-complained-about out of 23 model years of the Toyota Sienna with enough data (137 complaints in that window). It is also covered by 10 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Lost steering ability from some cause after a lane change, on a highway, vehicle continued into the shoulder and would not allow correction into the lane. Possible cause in my opinion may have been a l. Front tire blow out or a steering linkage issue or possibly the stability control system. The vehicle was new. If the tire blew out prior to the resulting collision, it was either defective or picked up debris on the highway.

Reported at 6,100 miles, July 2017 CrashInjury

While waiting in traffic on a county road to turn left, our sienna was hit from behind by a car traveling at approximately 40 MPH. Front row seatbelts did not engage, nor did front airbags deploy. Our sienna hit the stopped vehicle in front of us upon impact as well. Only right side curtain airbags deployed and middle row seatbelts restrain. This resulted in multiple injuries to the front row passengers, including a severe concussion.

Reported at 40,000 miles, May 2018 CrashInjury

We were driving south on I-95 at 4 o'clock in the morning heading to vacation in myrtle beach. 2 hours into our drive at 6 am, driver stated that something was going on with the car. Felt like he was losing control of the car . I looked over and saw a gauge that read AWD brake override contact dealership. It started to slow down even more so he pulled off to the side of the road and when he did the car shook and vibrated and made a loud noise.

Reported at 22,000 miles, August 2018 Fire

Tl* the contact owns a 2017 toyota sienna. During extremely cold weather with a wind chill of approximately minus 53 degrees, the vehicle's hood was ajar to jumpstart the vehicle. The contact stated that the hood was bent and failed to close properly. The contact was referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The contact stated that the hood design was inadequate and not sustainable. The failure mileage was 20,000.

Reported at 20,000 miles, January 2019

Other model years of the Sienna

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