2020 Toyota Sienna problems
Owners have filed 50 complaints with NHTSA about the 2020 Toyota Sienna. Drivetrain & axles is the most reported problem area, at 16% of complaints. Next are fuel system (16%) and electrical system (14%).
At a glance
- Complaints
- 50 filed with NHTSA
- Most reported
- Drivetrain & axles 16% of complaints
- Crashes and fires
- 0 and 3
- Injuries and deaths
- 0 and 0
- Typical mileage
- 10,000 miles 13 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 8 |
| 20k to 40k miles | 3 |
| 40k to 60k miles | 0 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 1 |
What the data shows
Of the 13 complaints that include odometer readings, half describe a problem before roughly 10,000 miles.
Safety-related details: 3 complaints mention a fire.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 23rd most-complained-about out of 23 model years of the Toyota Sienna with enough data (41 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
ON jUNE 3, 2021 I experienced a drastic loss in power and all warning light illuminated on the dash , was able to get of the highway to a safe area and vehicle ceased to function . This happened after the fuel pump recall was performed at Ed Morse Toyota in Delray Beach around February. It had been functioning perfectly up until this massive failure. When tow truck operator arrived and tried to start, is caught fire and was severely damaged.
Purchased rental program vehicle and immediately had vehicle serviced at the dealership. Received a phone call from service advisor that automotive technician had found a mechanical problem. It was stated that a hose had come loose/apart in the axle and fluid was leaking. Now, we had purchased vehicle day before and the following day dropped vehicle for service at dealership. As a consumer, I need a maintenance baseline.
The fuel pump needs replaced and has been recalled. The recall can cause an increased risk of a crash. We still haven't had this replaced in a timely manner and it's not safe for my small children.