Vehicle Data Hub

2012 Volvo XC60 problems

NHTSA has received 56 complaints about the 2012 Volvo XC60, and 39% of them involve wipers, windshield & visibility. Next are electrical system (7%) and body & structure (7%).

At a glance

Complaints
56 filed with NHTSA
Most reported
Wipers, windshield & visibility 39% of complaints
Crashes and fires
5 and 0
Injuries and deaths
1 and 0
Typical mileage
58,000 miles 26 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Wipers, windshield & visibility 39%
  • Electrical system 7%
  • Body & structure 7%
  • Steering 5%
  • Air bags 4%
  • Engine 4%
  • Tires 4%
  • Wheels 4%
  • Cruise control 2%
  • Drivetrain & axles 2%

When problems show up

Complaints by mileage, 2012 Volvo XC60 Complaints by odometer reading in 20,000-mile steps. The median is about 58,000 miles. 0k to 20k miles: 6 complaints 20k to 40k miles: 1 complaints 40k to 60k miles: 7 complaints 60k to 80k miles: 5 complaints 80k to 100k miles: 4 complaints 100k to 120k miles: 3 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 58,000 miles
Based on 26 complaints that include mileage. 54% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles6
20k to 40k miles1
40k to 60k miles7
60k to 80k miles5
80k to 100k miles4
100k to 120k miles3
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 26 complaints that include odometer readings, half describe a problem before roughly 58,000 miles.

Safety-related details: 5 complaints mention a crash; 1 injury reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2012 ranks 15th most-complained-about out of 15 model years of the Volvo XC60 with enough data (14 complaints in that window). It is also covered by 3 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Last evening when turning a corner my finger was cut by the metal portion of the steering wheel. When I got home, I noticed that at the "6 o'clock" position there was sharp metal that has come loose and that is what cut my finger. I did some research and this is a common problem with this car. Also, upon calling the dealer this morning they said they keep a number of the replacement parts in inventory because it happens all the time. Much to my surprise there has not been a safety recall.

Reported at 82,000 miles, June 2015 Injury

Uncontrollable acceleration, overriding brake: unexplained accident occurred as I had pulled into angle parking slot, foot on brake ready to shift to "park" . Suddenly the car unexpectedly accelerated forward about 5 feet and lurched into the wooden parking barrier that delineates the edge of the parking lot, cracking it. Engine was revving.

Reported at 800 miles, February 2012 Crash

The car uses an excessive amount of engine oil. Check oil light comes on will driving causing a potential safety hazard while I find a safe location to stop and add engine oil.

Reported at 35,000 miles, June 2015

I bought my xc60 in 2012 from gerald jones volvo in evans, ga. Approximately in 2017 my wife notice water coming inside the car from the windshield on the driver's side. At that time, I had the dealership look at the windshield and sunroof. They found nothing wrong. The water continued to leak in the car, but in july 2017, the navy transferred me to japan and the car was stored in a military approved facility. I was not able to get the windshield repaired prior to leaving overseas.

Reported at 60,000 miles, February 2017

Other model years of the XC60

Best and worst years for the Volvo XC60