Vehicle Data Hub

2014 Volvo XC60 problems

NHTSA has received 26 complaints about the 2014 Volvo XC60, and 19% of them involve electrical system. Next are engine (15%) and cruise control (12%).

At a glance

Complaints
26 filed with NHTSA
Most reported
Electrical system 19% of complaints
Crashes and fires
2 and 0
Injuries and deaths
2 and 0
Typical mileage
7,000 miles 17 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Electrical system 19%
  • Engine 15%
  • Cruise control 12%
  • Fuel system 12%
  • Seat belts 8%
  • Wipers, windshield & visibility 8%
  • Backover prevention 4%
  • Brakes 4%
  • Drivetrain & axles 4%
  • Lighting 4%

When problems show up

Complaints by mileage, 2014 Volvo XC60 Complaints by odometer reading in 20,000-mile steps. The median is about 7,000 miles. 0k to 20k miles: 10 complaints 20k to 40k miles: 0 complaints 40k to 60k miles: 1 complaints 60k to 80k miles: 0 complaints 80k to 100k miles: 6 complaints 100k to 120k miles: 0 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 7,000 miles
Based on 17 complaints that include mileage. 65% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles10
20k to 40k miles0
40k to 60k miles1
60k to 80k miles0
80k to 100k miles6
100k to 120k miles0
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 17 complaints that include odometer readings, half describe a problem before roughly 7,000 miles.

Safety-related details: 2 complaints mention a crash; 2 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 13th most-complained-about out of 15 model years of the Volvo XC60 with enough data (17 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

The volume level of the lane change warning signal is extremely soft and largely undetectable with background road noises. This presents a safety issue as the driver is not alerted to inadvertent lane changes as he/she should be. I came pretty close to having an accident since I had expected the alert and it did not occur at a volume level that I could hear. (I had a 2010 volvo xc60 with this same feature but the volume level of the lane change warning was much louder).

Reported at 825 miles, August 2013

While driving my 2014 volvo xc60, I stopped at a red light and started to feel a vibration in the car. When the light turned green, I pressed on the accelerator and a warning came up that I needed to either slow down or down shift. I began to move to the right lane and then my car stopped. After receiving a tow to the dealer, I was told that it was a software problem that caused my car to not display an accurate amount of fuel and I was out of gas.

Reported at 4,900 miles, March 2014

Tl* the contact owns a 2014 volvo xc60. The contact stated that while turning the vehicle, the engine stalled. The vehicle was able to restart. In addition, the contact mentioned the vehicle was jerking while the gear was shifting. The vehicle was towed to a dealer where it was diagnosed that the vehicle needed a software upgrade. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 13,219.

Reported at 13,219 miles, September 2015

The contact owns a 2014 Volvo XC60. The contact stated that the vehicle was consuming an excessive amount of engine oil. The AWD system light was illuminated, and the message “AWD Disabled” was displayed. The maintenance light was illuminated. Additionally, there was an abnormal knocking sound coming from the front passenger’s side of the vehicle. The vehicle was taken to the local dealer, where the dipstick and gasket were replaced, but the failure recurred.

Reported at 90,000 miles, January 2015

Other model years of the XC60

Best and worst years for the Volvo XC60