2020 Volvo XC60 problems
NHTSA has received 31 complaints about the 2020 Volvo XC60, and 26% of them involve electrical system. Next are brakes (13%) and air bags (6%).
At a glance
- Complaints
- 31 filed with NHTSA
- Most reported
- Electrical system 26% of complaints
- Crashes and fires
- 0 and 0
- Injuries and deaths
- 3 and 0
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
What the data shows
Safety-related details: 3 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 10th most-complained-about out of 15 model years of the Volvo XC60 with enough data (26 complaints in that window). It is also covered by 6 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owns a 2020 volvo xc60. The contact stated while driving 45 MPH, when the vehicle began to decelerate independently and she depressed on the brake pedal to stop the vehicle. The contact stated no warning light was illuminated. The contact stated she continued to drive to her destination. The contact received notification of NHTSA campaign number: 20v144000 (forward collision avoidance).
I have had an issue several times with the hatch of my Volvo xc60. It has a feature where if you wave your foot under the rear door, the hatch will open or close automatically. This has been triggered inadvertantley several times, nearly injuring several people. This is especially dangerous for small children. You can be trapped by the closing door. In one incident, while parked in our garage, the hatch inadvertently opened and pinned me against the wall while holding a small child.
While driving on a freeway (70 degrees external temp), my right rear window spontaneously shattered with no contact. There was a loud pop and the entire window shattered into tiny bits.
The contact owns a 2020 Volvo XC60. The contact stated that the service required warning light illuminated. The vehicle was taken to the dealer and the mechanic stated that the upper engine torque mount had separated from the motor mount bracket and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 52,000. The VIN was not available.