2021 Cadillac Escalade ESV problems
The 2021 Cadillac Escalade ESV has 105 complaints on file with NHTSA. The largest share (58%) concerns engine. After that come drivetrain & axles (11%) and electrical system (10%).
At a glance
- Complaints
- 105 filed with NHTSA
- Most reported
- Engine 58% of complaints
- Crashes and fires
- 5 and 0
- Injuries and deaths
- 9 and 0
- Typical mileage
- 63,000 miles 14 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 1 |
| 20k to 40k miles | 5 |
| 40k to 60k miles | 1 |
| 60k to 80k miles | 3 |
| 80k to 100k miles | 2 |
| 100k to 120k miles | 1 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 1 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 14 complaints that report mileage, the typical (median) problem appeared at about 63,000 miles. For engine specifically, the median reported mileage is about 70,000 miles (11 complaints with mileage).
Safety-related details: 5 complaints mention a crash; 9 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2021 ranks 2nd most-complained-about out of 9 model years of the Cadillac Escalade ESV with enough data (105 complaints in that window). It is also covered by 10 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I had my 2021 Cadillac Escalade esv vehicle service twice at the dealership of purchase regarding the vehicle gear shifting on its own and dragging. The service advisor said they couldn’t find a problem with the vehicle. He told bring it back if it does it again. [XXX] the problem occurred twice in one day. I thought maybe I had bumped it out of gear inadvertently. I started looking down every time I touched the gear shift to assure it was the correct setting.
The contact owns a 2021 Cadillac Escalade ESV. The contact stated while driving approximately 40 MPH, the vehicle suddenly lost automotive power and decelerated before stalling. The vehicle was unable to be restarted and was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 25,000.
The contact owns a 2021 Cadillac Escalade ESV. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired.