2023 Cadillac Escalade ESV problems
The 2023 Cadillac Escalade ESV has 144 complaints on file with NHTSA. The largest share (49%) concerns engine. After that come drivetrain & axles (14%) and fuel system (8%).
At a glance
- Complaints
- 144 filed with NHTSA
- Most reported
- Engine 49% of complaints
- Crashes and fires
- 5 and 0
- Injuries and deaths
- 0 and 0
- Typical mileage
- 34,000 miles 12 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 4 |
| 20k to 40k miles | 2 |
| 40k to 60k miles | 3 |
| 60k to 80k miles | 3 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 12 complaints that report mileage, the typical (median) problem appeared at about 34,000 miles. For engine specifically, the median reported mileage is about 45,000 miles (10 complaints with mileage).
Safety-related details: 5 complaints mention a crash. Its complaints are less severe on average than those of 92% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2023 ranks 1st most-complained-about out of 9 model years of the Cadillac Escalade ESV with enough data (144 complaints in that window). It is also covered by 4 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was on highway and car all the sudden started slowing down and stopped completely and I wasn’t able to start it back. I had to tow it to closest dealership It happened [XXX] 9/16/2024 car was transferred to another dealership cadillac of Manhattan. And it had been there and as of today 1/21/2025 isn’t fixed. On a top dealership made me pay $440 out the pocket and I’m gonna have to pay $2590 for fuel tank even though car is still under manufacture warranty and should be covered bumper to bumper.
We were traveling on a highway trip, approximately 71 miles from home the engine made a brief grinding noise and then with in about 2 seconds the engine completely shut down and stopped running. After having the vehicle towed back to my Cadillac dealer, the dealer determined that the engine was completely damaged by an "outsourced" defective crankshaft installed in the initial engine installation.
The contact owns a 2023 Cadillac Escalade ESV. The contact stated that while driving 45-50 MPH, the vehicle stalled. The contact was unable to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer with the assistance of a Police patrol. The dealer diagnosed that the engine was blown, and the engine was replaced. Additionally, the contact stated that while driving at various speeds, the vehicle stalled and was able to be restarted after 20-45 minutes.
The contact owns a 2023 Cadillac Escalade ESV. The contact stated that while operating the vehicle, there was an abnormal knocking sound coming from the engine compartment. The contact stated while her husband was driving later, the vehicle failed to exceed 50 MPH. No warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed with internal engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired.