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2024 Cadillac Escalade ESV problems

The 2024 Cadillac Escalade ESV has 34 complaints on file with NHTSA. The largest share (50%) concerns engine. After that come drivetrain & axles (12%) and brakes (9%).

At a glance

Complaints
34 filed with NHTSA
Most reported
Engine 50% of complaints
Crashes and fires
1 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Engine 50%
  • Drivetrain & axles 12%
  • Brakes 9%
  • Cruise control 6%
  • Fuel system 6%
  • Wheels 6%
  • Electrical system 3%
  • Forward collision avoidance 3%

What the data shows

Safety-related details: 1 complaint mentions a crash. Its complaints are less severe on average than those of 93% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2024 ranks 5th most-complained-about out of 9 model years of the Cadillac Escalade ESV with enough data (34 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

I have a 6 month old Escalade with approximately 7,000 miles. On Wednesday, 01/08/2025, I was driving on a highway with my son, going approximately 65 mph when my car display suddenly alerted "Going into Neutral". I had moments to get to the shoulder before my car stopped. I then turned my car off and attempted to restart it. The engine would not turn on and I could not get the car out of park (not even into neutral).

January 2025

The contact owns a 2024 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that there were metal shavings found in the oil. The contact owned a 2023 Cadillac Escalade ESV and expected the same failure. The contact stated that the engine seized, and there were metal shavings found in the engine.

Reported at 19,000 miles, May 2025

The contact owns a 2024 Cadillac Escalade ESV. The contact stated that while attempting to start the vehicle, there was an abnormal ticking sound coming from the engine. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 25V274000 (ENGINE and ENGINE COOLING). The manufacturer was not notified of the failure. The failure mileage was 20,000.

Reported at 20,000 miles, June 2026

Other model years of the Escalade ESV

Best and worst years for the Cadillac Escalade ESV