2015 Ford C-Max problems
NHTSA has received 68 complaints about the 2015 Ford C-Max, and 15% of them involve backover prevention. After that come electrical system (13%) and drivetrain & axles (10%).
At a glance
- Complaints
- 68 filed with NHTSA
- Most reported
- Backover prevention 15% of complaints
- Crashes and fires
- 13 and 0
- Injuries and deaths
- 9 and 0
- Typical mileage
- 40,000 miles 38 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 4 |
| 20k to 40k miles | 14 |
| 40k to 60k miles | 10 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 2 |
| 100k to 120k miles | 3 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 2 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 1 |
| 200k+ miles | 0 |
What the data shows
Among the 38 complaints that report mileage, the typical (median) problem appeared at about 40,000 miles.
Safety-related details: 13 complaints mention a crash; 9 injuries reported. Its complaints are more severe on average than those of 84% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2015 ranks 3rd most-complained-about out of 4 model years of the Ford C-Max with enough data (29 complaints in that window). It is also covered by 6 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was making a left turn. I was struck by a vehicle traveling at a high rate of speed. The impact was to the front passenger side wheel. My vehicle was spun around 45 degrees in the opposite direction and I was tossed around in the vehicle with my seat belt on. The cars computer detected an impact serious enough to initiate a 911 call. No airbags deployed.
Tl* the contact owns a 2015 ford c-max hybrid. The contact stated while she was stopped at a stop light her vehicle was rear ended, pushing her vehicle into the rear of the vehicle in front. The contact stated that air bags deployed as well as the driver' s side seat headrest detached exposing the two metal rods. The contact was concerned that if she was hit again the posts would have entered the head. The vehicle was towed to a lot and deemed a total loss per the insurance company. A police report was filed.
Other vehicle impacted our car driver side at front fender/front door joint, continued rearward to rear fender. Airbags deployed, EXCEPT for driver side curtain airbag. Driver injured (fractured left ribs, left shin laceration, right hand laceration/burn, multiple bruised on arms, legs, thighs, left back upper shoulder area).
Vehicle is not holding ev now/later modes causing unexpected battery usage and fuel consumption. An example is traveling highway speeds (70-75 MPH); vehicle will unexpectedly switch into auto mode and revert from gas/hybrid performance to electric/battery only performance which is reduced power and response again at highway speeds. This is not always the case as I have found this to happen before I enter the highway and can adjust my drive accordingly.
The crank shaft position sensor has failed five times and required replacement. On two occasions when this sensor failed it resulted in total loss of power while the car was on the road and in traffic. This could have resulted in crashes and injury.