2013 Ford C-Max problems
NHTSA has received 233 complaints about the 2013 Ford C-Max, and 22% of them involve electrical system. After that come steering (17%) and drivetrain & axles (16%).
At a glance
- Complaints
- 233 filed with NHTSA
- Most reported
- Electrical system 22% of complaints
- Crashes and fires
- 6 and 5
- Injuries and deaths
- 2 and 0
- Typical mileage
- 68,000 miles 146 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 28 |
| 20k to 40k miles | 9 |
| 40k to 60k miles | 25 |
| 60k to 80k miles | 32 |
| 80k to 100k miles | 19 |
| 100k to 120k miles | 20 |
| 120k to 140k miles | 6 |
| 140k to 160k miles | 3 |
| 160k to 180k miles | 1 |
| 180k to 200k miles | 2 |
| 200k+ miles | 1 |
What the data shows
Among the 146 complaints that report mileage, the typical (median) problem appeared at about 68,000 miles. For electrical system specifically, the median reported mileage is about 52,000 miles (37 complaints with mileage).
Safety-related details: 6 complaints mention a crash; 5 complaints mention a fire; 2 injuries reported. Its complaints are less severe on average than those of 83% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2013 ranks 1st most-complained-about out of 4 model years of the Ford C-Max with enough data (97 complaints in that window). It is also covered by 8 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Tl* the contact owned a 2013 ford c-max. While driving 60 MPH, the service advance track indicator illuminated and the steering wheel became inoperable. The vehicle crashed into a divider. The air bags deployed. A police report was filed. The vehicle was destroyed and towed. The contact sustained injuries to the left knee and lower back, and burns to the forearm. The passenger sustained a sprained left ankle and wrist, and burns to the right side of the body. Medical attention was required.
Oem electric charger (a separate mechanism not a part of the vehicle) caught fire upon plugging it into a socket (same charger, same socket has been used for over 3 years)
Electric charger melted and started a small fire at the house outlet. It must have tripped the circuit breaker luckily saving our home. Ford refused to accept responsibility when it happened telling me it was my wiring. Now there is a recall?
The inner door panel on both rear doors warps and sticks to the bottom of the door frame making it impossible to open the rear doors. The only option from ford was to replace both door panels which cost $400 each + labor. Ford is aware of this issue specifically on the 2013 model but has not issued a recall.
Tl* the contact owns a 2013 ford c-max. The contact stated that while driving at various speeds, the vehicle hesitated and stalled without warning. The contact stated that the vehicle shuddered intermittently after shifting from first gear without warning. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.