2016 Ford C-Max problems
NHTSA has received 30 complaints about the 2016 Ford C-Max, and 23% of them involve backover prevention. After that come brakes (10%) and electrical system (10%).
At a glance
- Complaints
- 30 filed with NHTSA
- Most reported
- Backover prevention 23% of complaints
- Crashes and fires
- 2 and 1
- Injuries and deaths
- 3 and 0
- Typical mileage
- 32,000 miles 16 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 6 |
| 20k to 40k miles | 4 |
| 40k to 60k miles | 3 |
| 60k to 80k miles | 1 |
| 80k to 100k miles | 1 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Among the 16 complaints that report mileage, the typical (median) problem appeared at about 32,000 miles.
Safety-related details: 2 complaints mention a crash; 1 complaint mentions a fire; 3 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 4th most-complained-about out of 4 model years of the Ford C-Max with enough data (19 complaints in that window). It is also covered by 3 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
Head impact - previously recalled in july 2013 by ford motor company for headliner design issues. Struck when turning vehicle onto highway.
The contact owned a 2016 Ford C-Max. The contact stated that while coming to a stop in a parking lot attempting to obtain mail from a mailbox; the vehicle independently accelerated and it was unknown what gear the vehicle was stationed in. In addition, it was unknown if the brake pedal was depressed or the gear the vehicle was in at the time of the failure. The vehicle had struck and knocked 3 mailboxes down and crashed into the front passenger side corner panel of a Mail Van coming to a stop as it was revving.
We drove from Cincinnati, OH to Wray, Co for Christmas. We drove 15 hrs straight back home ( gas and potty breaks). I drove the last 9 hrs. I have fibromyalgia and osteoarthritis. So the heated seats are wonderful - usually. Yes, I used the heated seats almost all the way. I’m always hurting so I didn’t notice a problem. On our last gas stop I told my husband I must have been sweating because I felt like I had a heat rash. We got home at 3 am and my husband said it looked more like a burn.
Intermittent inability to control speed. Finally got an error code of p2112 (throttle actuator control system) while in motion and vibration because the battery does not engage properly
The contact owns a 2016 Ford C-MAX. The contact stated that while reversing, the rear-view camera displayed a blank screen. The contact stated that the failure was a persistent failure, and the rear-view camera displayed an upside-down image. The dealer was made aware of the failure. The vehicle was taken to the dealer, where the failure was associated with a recall. The vehicle was not repaired. The contact was informed that parts were not yet available.