2014 Ford C-Max problems
NHTSA has received 105 complaints about the 2014 Ford C-Max, and 19% of them involve electrical system. After that come drivetrain & axles (16%) and steering (13%).
At a glance
- Complaints
- 105 filed with NHTSA
- Most reported
- Electrical system 19% of complaints
- Crashes and fires
- 8 and 4
- Injuries and deaths
- 7 and 0
- Typical mileage
- 53,000 miles 53 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 12 |
| 20k to 40k miles | 7 |
| 40k to 60k miles | 9 |
| 60k to 80k miles | 7 |
| 80k to 100k miles | 8 |
| 100k to 120k miles | 2 |
| 120k to 140k miles | 1 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 2 |
| 180k to 200k miles | 0 |
| 200k+ miles | 5 |
What the data shows
Among the 53 complaints that report mileage, the typical (median) problem appeared at about 53,000 miles. For electrical system specifically, the median reported mileage is about 64,000 miles (10 complaints with mileage).
Safety-related details: 8 complaints mention a crash; 4 complaints mention a fire; 7 injuries reported.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2014 ranks 2nd most-complained-about out of 4 model years of the Ford C-Max with enough data (42 complaints in that window). It is also covered by 8 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
2014 ford c-max. Consumer stated when he removed his foot from the accelerator, to slow down and stop at a traffic light, the vehicle did not slow down. The consumer tried to depress the brake pedal, but could not and consequently hit another vehicle. Updated 12/14/14
I was in a major accident (while driving on the highway, hit in the rear and pushed off the highway into a guard rail) my car was totaled and my airbags never deployed. It looks like my vehicle's make model and year were supposed to be part of a recall involving the airbag but we were never contacted and the dealer never acted on a recall.
While driving my 2014 Ford CMAX Hybrid, I struck a deer at approximately 55 mph. There is moderate damage to my front end, but during the crash, my airbags did not deploy.
Tl* the contact owns a 2014 ford c-max. The contact stated that the plug to charge the vehicle was melting and caused the power outlet in the house to melt. The contact mentioned that the vehicle failed to charge and was unable to operate at times. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 35,000.
There is a grinding or rubbing sound emanating from the transmission while driving, at any speed (generally not while stationary but sometimes), and the check engine light turns on. The local ford dealership (metro motors, st. Croix, u.s. Virgin islands) found "transmission variator to drive chain loose causing noise" and "[n]o internal serviceable components" and recommended "[r]eplacement of hybrid CVT transmission." the dealership specifically recommends replacement of the transmission part, jm5z-7000-arm…