2011 Ford Escape problems
NHTSA has received 1,881 complaints about the 2011 Ford Escape, and 22% of them involve steering. Next are fuel system (15%) and engine (14%).
At a glance
- Complaints
- 1,881 filed with NHTSA
- Most reported
- Steering 22% of complaints
- Crashes and fires
- 51 and 12
- Injuries and deaths
- 54 and 0
- Typical mileage
- 52,000 miles 1,558 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 123 |
| 20k to 40k miles | 288 |
| 40k to 60k miles | 495 |
| 60k to 80k miles | 207 |
| 80k to 100k miles | 141 |
| 100k to 120k miles | 85 |
| 120k to 140k miles | 79 |
| 140k to 160k miles | 64 |
| 160k to 180k miles | 35 |
| 180k to 200k miles | 13 |
| 200k+ miles | 28 |
What the data shows
Of the 1,558 complaints that include odometer readings, half describe a problem before roughly 52,000 miles. For steering specifically, the median reported mileage is about 110,000 miles (310 complaints with mileage).
Safety-related details: 51 complaints mention a crash; 12 complaints mention a fire; 54 injuries reported. Its complaints are less severe on average than those of 81% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 5th most-complained-about out of 25 model years of the Ford Escape with enough data (1,192 complaints in that window). It is also covered by 2 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
"takata recall" on may 11th 2019, my auntie and I were involved in a accident that was no fault of my own. A black toyota stop in front of when us, I hit the brakes on impact, the airbags deployed and blowup in my face, knocking out one of my crowns and shift my teeth, I went to the dentist office after leaving the hospital, the doctor told me I swallowed particles and my left side of my face would not stop hurting, I also let the dentist know the airbag blowup in my face, he found my root canal was framed in…
I just got off the freeway on ramp and slowed for traffic. Traffic just started to go so, I just took my foot of the brake and slowly proceeded to move, when out of nowhere I was thrown forward and out of my seat. The violent impact pushed my vehicle into a truck in front of me, that impact caused me to fly backwards and my driver's seat broke. My concern is that the airbags didn't go off and my seat broke causing injury. The seat should have never broke.
While driving on an expressway around 35-40MPH, vehicle experienced a sudden loss of power and went into limp mode (less than 1000RPM) with a wrench indicator illuminated on the dashboard. Pulled over, shut down vehicle and then restarted engine. Vehicle was driven home and taken to the dealership the next day. Ford diagnosed and is replacing the throttle body under powertrain warranty.
Vehicle stalled during mild acceleration after an abrupt and jerky shift transition. Lost engine power but accesories remained on and the wrench indicator lamp turned on. Normal operation of vehicle was restored after turning ignition key off and restarting the vehicle.