Vehicle Data Hub

2002 Ford Explorer air bags problems

Owners reported air bags problems in 164 complaints for the 2002 Ford Explorer, 4% of the complaints on file.

At a glance

Complaints
164 4% of this year's complaints
Typical mileage
73,000 miles 107 complaints with mileage
Crashes and fires
63 and 5
Injuries and deaths
66 and 2

Source: NHTSA owner complaints

When air bags problems show up

Air bags complaints by mileage, 2002 Ford Explorer Complaints by odometer reading in 20,000-mile steps. The median is about 73,000 miles. 0k to 20k miles: 11 complaints 20k to 40k miles: 14 complaints 40k to 60k miles: 17 complaints 60k to 80k miles: 15 complaints 80k to 100k miles: 16 complaints 100k to 120k miles: 3 complaints 120k to 140k miles: 6 complaints 140k to 160k miles: 5 complaints 160k to 180k miles: 7 complaints 180k to 200k miles: 2 complaints 200k+ miles: 11 complaints 040k80k120k160k200k miles Typical: 73,000 miles
Based on 107 complaints that include mileage. 39% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles11
20k to 40k miles14
40k to 60k miles17
60k to 80k miles15
80k to 100k miles16
100k to 120k miles3
120k to 140k miles6
140k to 160k miles5
160k to 180k miles7
180k to 200k miles2
200k+ miles11

What the data shows

Of the 107 air bags complaints that report mileage, the median is about 73,000 miles, and 39% were reported before 60,000 miles.

These complaints mention 63 crashes, 5 fires, 66 injuries, 2 deaths.

What owners wrote

Tl* the contact owns a 2002 ford explorer. The contact stated that the driver of the vehicle was forced off the road by another vehicle, causing the driver to lose control and the vehicle to roll over several times. The air bags failed to deploy. The contact was a passenger in the vehicle and sustained injuries to the head, ankle and ribs. In addition, the contact sustained several lacerations and bruises. The driver of the vehicle was killed and the vehicle was destroyed.

Reported at 38,089 miles, July 2012 CrashInjuryDeath

I financed this vehicle thru 123 auto in homosassa fl citrus county and it has a airbag that is no good and no horn and the transmission was bad the day I bought it and they will not fix so I am currently paying to get it fixed I was told to make a complaint with this office to see if you can help me get something done because it is not right

Reported at 173,000 miles, September 2015

Other problems reported for the 2002 Ford Explorer

Air bags problems in other years

Air bags problems across all Ford models