Vehicle Data Hub

2002 Ford Explorer suspension problems

Owners reported suspension problems in 461 complaints for the 2002 Ford Explorer, 11% of the complaints on file.

At a glance

Complaints
461 11% of this year's complaints
Typical mileage
80,000 miles 373 complaints with mileage
Crashes and fires
3 and 2
Injuries and deaths
1 and 0

Source: NHTSA owner complaints

When suspension problems show up

Suspension complaints by mileage, 2002 Ford Explorer Complaints by odometer reading in 20,000-mile steps. The median is about 80,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 20 complaints 40k to 60k miles: 62 complaints 60k to 80k miles: 100 complaints 80k to 100k miles: 110 complaints 100k to 120k miles: 38 complaints 120k to 140k miles: 15 complaints 140k to 160k miles: 10 complaints 160k to 180k miles: 10 complaints 180k to 200k miles: 2 complaints 200k+ miles: 4 complaints 040k80k120k160k200k miles Typical: 80,000 miles
Based on 373 complaints that include mileage. 23% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles20
40k to 60k miles62
60k to 80k miles100
80k to 100k miles110
100k to 120k miles38
120k to 140k miles15
140k to 160k miles10
160k to 180k miles10
180k to 200k miles2
200k+ miles4

What the data shows

Of the 373 suspension complaints that report mileage, the median is about 80,000 miles, and 23% were reported before 60,000 miles.

These complaints mention 3 crashes, 2 fires, 1 injury.

What owners wrote

Tl*the contact owns a 2002 ford explorer. While driving 40 MPH, the right wheel turned outwards and the vehicle rolled in a ditch. The contact stated that the stabilizer bar failed. He sustained injuries. The current and failure mileages were 160,000.

Reported at 160,000 miles, February 2008 CrashInjury

Purchased 2002 explorer xlt v6 4.0l already transmission slipping solenoid or whatever out.. I have read reports and wonder why this transmission is not recalled? I have it in shop now having to have it rebuilt and everything changed. Also right wheel bearings bad, upper and lower ball joints bad, suspension shot. And the records show the previous owners maintained everything well. But also had transmission replaced and had problems at 99,000miles. Please doing something for all of us out here.

Reported at 179,000 miles, August 2010

Other problems reported for the 2002 Ford Explorer

Suspension problems in other years

Suspension problems across all Ford models