2002 Ford Explorer body & structure problems

2 of my cousins were involved in a ford explorer tire blow out outside of raleigh nc on august 16th. Amal muaraka, a pediatric surgeon was killed instantly and summeet murarka was placed in icu as the non-bridgestone tire blew out on the ford explorer and the vehicle flipped 5 times when the tire blew out. What will it take for the government to act on ford's malicious deceit.

While the vehicle was parked consumer was closing the rear hatch and the entire window shattered. Consumer contacted the manufacturer, and although the ball and socket joint to the hatch window was recalled, manufacturer refused to assist consumer unless a waiver was signed so that consumer will not sue the manufacturer. Consumer refused to sign waiver, but would only like to get the defect repaired. This occurred prior to consumer receiving notification not to open the hatch after this defect happened.