Vehicle Data Hub

2002 Ford Explorer steering problems

158 complaints about steering have been filed for the 2002 Ford Explorer, which is 4% of all its NHTSA complaints.

At a glance

Complaints
158 4% of this year's complaints
Typical mileage
91,000 miles 117 complaints with mileage
Crashes and fires
11 and 2
Injuries and deaths
4 and 1

Source: NHTSA owner complaints

When steering problems show up

Steering complaints by mileage, 2002 Ford Explorer Complaints by odometer reading in 20,000-mile steps. The median is about 91,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 2 complaints 40k to 60k miles: 7 complaints 60k to 80k miles: 26 complaints 80k to 100k miles: 33 complaints 100k to 120k miles: 12 complaints 120k to 140k miles: 12 complaints 140k to 160k miles: 12 complaints 160k to 180k miles: 5 complaints 180k to 200k miles: 3 complaints 200k+ miles: 3 complaints 040k80k120k160k200k miles Typical: 91,000 miles
Based on 117 complaints that include mileage. 9% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles2
40k to 60k miles7
60k to 80k miles26
80k to 100k miles33
100k to 120k miles12
120k to 140k miles12
140k to 160k miles12
160k to 180k miles5
180k to 200k miles3
200k+ miles3

What the data shows

Of the 117 steering complaints that report mileage, the median is about 91,000 miles, and 9% were reported before 60,000 miles.

These complaints mention 11 crashes, 2 fires, 4 injuries, 1 death.

What owners wrote

Tl* the contact owns a 2002 ford explorer. The contact stated that while in reverse, the vehicle accelerated independently. Additionally, the brake pedal was depressed but failed to respond and the steering wheel seized. As a result, the vehicle crashed into trees then went forward independently crashing into shrubs, a fence, and a building. In addition, the air bags failed to deploy and smoke started to emit from the front of the vehicle. A police report was filed.

December 2014 CrashFireInjury

2002 ford explorer gear shift broke off when putting car in park. Steering column replaced by dealer with used parts. Dealer retained possession of old parts.

Reported at 64,500 miles, January 2010

Other problems reported for the 2002 Ford Explorer

Steering problems in other years

Steering problems across all Ford models