2002 Ford Explorer cruise control problems
Owners reported cruise control problems in 157 complaints for the 2002 Ford Explorer, 4% of the complaints on file.
At a glance
- Complaints
- 157 4% of this year's complaints
- Typical mileage
- 64,000 miles 104 complaints with mileage
- Crashes and fires
- 32 and 9
- Injuries and deaths
- 17 and 0
Source: NHTSA owner complaints
When cruise control problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 6 |
| 20k to 40k miles | 20 |
| 40k to 60k miles | 22 |
| 60k to 80k miles | 14 |
| 80k to 100k miles | 8 |
| 100k to 120k miles | 9 |
| 120k to 140k miles | 8 |
| 140k to 160k miles | 6 |
| 160k to 180k miles | 4 |
| 180k to 200k miles | 3 |
| 200k+ miles | 4 |
What the data shows
Of the 104 cruise control complaints that report mileage, the median is about 64,000 miles, and 46% were reported before 60,000 miles.
These complaints mention 32 crashes, 9 fires, 17 injuries.
What owners wrote
Tl* the contact owns a 2002 ford explored. The contact stated that while driving uphill, the vehicle suddenly emitted a burning odor. The vehicle then stalled without warning as the vehicle proceeded to roll-backward and crashed into a phone pole. The vehicle then crashed into a residential home. The contact sustained injuries to the shoulder and mouth. The front seat passenger sustained lacerations and a bruised tail bone.
Vehicle stumbled while making a left turn into my driveway I fed it gas to keep it from stalling and it accelerated rapidly into my garage door. While under warranty this problem reported to dealer but they claimed they were neve able to find a problem. The last service under extended warranty said same problem reported and this time I was charged for the test but once again they found nothing I complained to ford via their web site but they never replied to my emaili
Other problems reported for the 2002 Ford Explorer
- Transmission 982 complaints
- Drivetrain & axles 614 complaints
- Body & structure 490 complaints
- Suspension 461 complaints
- Engine 207 complaints
- Air bags 164 complaints
- Steering 158 complaints
- Electrical system 151 complaints