Vehicle Data Hub

2011 Ford Explorer suspension problems

Owners reported suspension problems in 24 complaints for the 2011 Ford Explorer, 2% of the complaints on file.

At a glance

Complaints
24 2% of this year's complaints
Typical mileage
125,000 miles 13 complaints with mileage
Crashes and fires
3 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

When suspension problems show up

Suspension complaints by mileage, 2011 Ford Explorer Complaints by odometer reading in 20,000-mile steps. The median is about 125,000 miles. 0k to 20k miles: 2 complaints 20k to 40k miles: 0 complaints 40k to 60k miles: 0 complaints 60k to 80k miles: 0 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 2 complaints 120k to 140k miles: 4 complaints 140k to 160k miles: 1 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 1 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 125,000 miles
Based on 13 complaints that include mileage. 15% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles2
20k to 40k miles0
40k to 60k miles0
60k to 80k miles0
80k to 100k miles1
100k to 120k miles2
120k to 140k miles4
140k to 160k miles1
160k to 180k miles1
180k to 200k miles1
200k+ miles1

What the data shows

Of the 13 suspension complaints that report mileage, the median is about 125,000 miles, and 15% were reported before 60,000 miles.

These complaints mention 3 crashes.

What owners wrote

Driving down the highway in my car lost control. This was really scary. I saw severed craving for weld. The temperature outside was -25. I reported it to the dealer. He refused to help me. Now I'm afraid to drive this car. I fear for the lives of their loved ones. Date of incident: 27 january 2017 video scene: [link removed] I'm from russia. Hope only on you. My address [xxx] telephone [xxx] I do not wish that even someone hurt.

Reported at 74 miles, January 2017 Crash

My son was driving and made a u turn on a city street and during the end of the u turn the passenger control arm snapped nearest to the wheel. The car did not hit a curb or run over anything to cause the break. The local police dept, tow truck driver and myself inspected the area and there was nothing that was "hit" to cause this.

Reported at 145,639 miles, January 2020

Other problems reported for the 2011 Ford Explorer

Suspension problems in other years

Suspension problems across all Ford models