Vehicle Data Hub

2004 Ford Explorer suspension problems

Owners reported suspension problems in 40 complaints for the 2004 Ford Explorer, 2% of the complaints on file.

At a glance

Complaints
40 2% of this year's complaints
Typical mileage
65,000 miles 32 complaints with mileage
Crashes and fires
0 and 0
Injuries and deaths
1 and 0

Source: NHTSA owner complaints

When suspension problems show up

Suspension complaints by mileage, 2004 Ford Explorer Complaints by odometer reading in 20,000-mile steps. The median is about 65,000 miles. 0k to 20k miles: 4 complaints 20k to 40k miles: 3 complaints 40k to 60k miles: 7 complaints 60k to 80k miles: 8 complaints 80k to 100k miles: 6 complaints 100k to 120k miles: 3 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 1 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 65,000 miles
Based on 32 complaints that include mileage. 44% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles4
20k to 40k miles3
40k to 60k miles7
60k to 80k miles8
80k to 100k miles6
100k to 120k miles3
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles1
200k+ miles0

What the data shows

Of the 32 suspension complaints that report mileage, the median is about 65,000 miles, and 44% were reported before 60,000 miles.

These complaints mention 1 injury.

What owners wrote

Transmission shifts harder and shakes the entire SUV. When I press the gas and get to about 35-40 it will start knocking really bad and feels like it's losing power. When I stop the exact same thing happens with the knocking. I was going 35 around a slight curve on I-45 freeway by little york shepard gulf bank area to be exact and the SUV was driving fine. I was just getting onto the freeway at this time. Hints the reason I'm not going so face.

June 2017 Injury

1. I have had bad vibration and a loud noise from the rear end of my 2004 ford explorer. The vibration has been so bad it has actually blown out 2 tires in the rear while I am on the highway. 2. Rear differentral, it happens all the time, it is going to cause my vechile to break down and if that happens the vechile is no good to me because of the cost to fix it. 3.

Reported at 70,000 miles, July 2006

Other problems reported for the 2004 Ford Explorer

Suspension problems in other years

Suspension problems across all Ford models