Vehicle Data Hub

2020 Ford Explorer suspension problems

Owners reported suspension problems in 35 complaints for the 2020 Ford Explorer, 2% of the complaints on file.

At a glance

Complaints
35 2% of this year's complaints
Typical mileage
43,000 miles 13 complaints with mileage
Crashes and fires
0 and 0
Injuries and deaths
0 and 0

Source: NHTSA owner complaints

When suspension problems show up

Suspension complaints by mileage, 2020 Ford Explorer Complaints by odometer reading in 20,000-mile steps. The median is about 43,000 miles. 0k to 20k miles: 5 complaints 20k to 40k miles: 1 complaints 40k to 60k miles: 1 complaints 60k to 80k miles: 3 complaints 80k to 100k miles: 2 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 43,000 miles
Based on 13 complaints that include mileage. 54% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles5
20k to 40k miles1
40k to 60k miles1
60k to 80k miles3
80k to 100k miles2
100k to 120k miles1
120k to 140k miles0
140k to 160k miles0
160k to 180k miles0
180k to 200k miles0
200k+ miles0

What the data shows

Of the 13 suspension complaints that report mileage, the median is about 43,000 miles, and 54% were reported before 60,000 miles.

None of the suspension complaints mention a crash, fire, injury or death.

What owners wrote

On saturday august 22, I drove my 2020 ford explorer sport to work in my company parking lot. When I attempted to leave work to go home, after starting the car, I received a succession of warning notices - hill start assist not available / reverse brake assist not available / pre-collision assist not available / service advance trac / steering loss - stop safely. The car was brand new, not even a year old and has only 7,000 miles.

Reported at 7,731 miles, August 2020

The contact owns a 2020 Ford Explorer. The contact stated that while driving at an undisclosed speed, the pre-collision assist, service engine, four-wheel drive service, and advancetrac service warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front axle. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 21-2174.

Reported at 60,000 miles, December 2023

Other problems reported for the 2020 Ford Explorer

Suspension problems in other years

Suspension problems across all Ford models