2021 Ford Explorer cruise control problems

The contact owns a 2021 Ford Explorer. The contact stated the adaptive cruise control and the collision avoidance systems would malfunction. The vehicle would suddenly deactivate the cruise control and the collision avoidance would detect a non-existing object and stop the vehicle from also turning to avoid the crash. The contact stated that while idled at a stop light when the vehicle suddenly accelerated rear-ending the vehicle in front.

The contact leased a 2021 Ford Explorer. The contact stated while driving approximately 25 MPH, the vehicle accelerated independently. The contact stated that five minutes later the vehicle went into safety mode and the vehicle failed to move. The low battery message was displayed. The vehicle was towed to the residence. The contact called the local dealer but, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,600.