2020 Ford Explorer cruise control problems
Owners reported cruise control problems in 29 complaints for the 2020 Ford Explorer, 2% of the complaints on file.
At a glance
- Complaints
- 29 2% of this year's complaints
- Typical mileage
- 11,000 miles 12 complaints with mileage
- Crashes and fires
- 0 and 0
- Injuries and deaths
- 0 and 0
Source: NHTSA owner complaints
When cruise control problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 8 |
| 20k to 40k miles | 2 |
| 40k to 60k miles | 0 |
| 60k to 80k miles | 2 |
| 80k to 100k miles | 0 |
| 100k to 120k miles | 0 |
| 120k to 140k miles | 0 |
| 140k to 160k miles | 0 |
| 160k to 180k miles | 0 |
| 180k to 200k miles | 0 |
| 200k+ miles | 0 |
What the data shows
Of the 12 cruise control complaints that report mileage, the median is about 11,000 miles, and 83% were reported before 60,000 miles.
None of the cruise control complaints mention a crash, fire, injury or death.
What owners wrote
The explorer was put into reverse. The vehicle drove forward about 3 ft, jerked, then slammed into reverse. Reaction time on my behalf was slow as it was unexpected, I almost hit a light pole. This occurred in a parking lot
The contact owns a 2020 Ford Explorer. The contact stated that while driving 75 MPH with cruise control activated, the vehicle unintendedly decelerated while the accelerator pedal was depressed. No warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired because the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,000.
Other problems reported for the 2020 Ford Explorer
- Drivetrain & axles 492 complaints
- Electrical system 189 complaints
- Engine 139 complaints
- Backover prevention 112 complaints
- Brakes 88 complaints
- Forward collision avoidance 88 complaints
- Wipers, windshield & visibility 70 complaints
- Lighting 56 complaints