2010 Ford F-150 cruise control problems

Tl* the contact owns a 2010 ford f-150. The contact stated that while putting the vehicle in reverse, the vehicle accelerated abnormally at an excessive speed. The contact then shifted into drive and the vehicle accelerated uncontrollably and crashed into two vehicles. Two passengers in the vehicle sustained injuries to the neck, shoulder and back. A police report was filed. The vehicle was not diagnosed and repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 58,300.

Tl* the contact owns a 2010 ford f-150. The contact stated the floor mats became stuck under the accelerator pedal causing the vehicle to accelerate suddenly. The vehicle was taken to the dealer who stated the floor mats were issued with the vehicle and to request a refund from the parts department. The dealer did not remove the floor mats. The manufacturer was notified and stated he needed to show a receipt before a refund could be issued. The failure mileage was 15,000.