2020 Ford F-350 SD problems
NHTSA has received 245 complaints about the 2020 Ford F-350 SD, and 21% of them involve drivetrain & axles. Next are fuel system (20%) and steering (14%).
At a glance
- Complaints
- 245 filed with NHTSA
- Most reported
- Drivetrain & axles 21% of complaints
- Crashes and fires
- 9 and 3
- Injuries and deaths
- 3 and 0
- Typical mileage
- 57,000 miles 100 complaints with mileage
Source: NHTSA owner complaints
Where the complaints are
Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.
When problems show up
View the numbers
| Mileage | Complaints |
|---|---|
| 0k to 20k miles | 30 |
| 20k to 40k miles | 10 |
| 40k to 60k miles | 14 |
| 60k to 80k miles | 7 |
| 80k to 100k miles | 3 |
| 100k to 120k miles | 7 |
| 120k to 140k miles | 11 |
| 140k to 160k miles | 6 |
| 160k to 180k miles | 6 |
| 180k to 200k miles | 3 |
| 200k+ miles | 3 |
What the data shows
Of the 100 complaints that include odometer readings, half describe a problem before roughly 56,000 miles. For drivetrain & axles specifically, the median reported mileage is about 60,000 miles (27 complaints with mileage).
Safety-related details: 9 complaints mention a crash; 3 complaints mention a fire; 3 injuries reported. Its complaints are less severe on average than those of 81% of model years in our database.
Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2020 ranks 5th most-complained-about out of 24 model years of the Ford F-350 SD with enough data (217 complaints in that window). It is also covered by 15 safety recall campaigns.
What owners wrote
A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.
I was driving when the steering column upper sharft sperated from the steering wheel. i was driving without any control of the steering. They still have not inspected this. I had it towed to Capital Ford of Sept 3rd. This is directly related to recall 25V626. This can happen while driving and is terrifying especally because there is zero warrning and you do not expect this to happen.
The contact owns a 2020 Ford F-350. The contact stated that while driving 30 MPH and driving around a curve, the steering wheel was turned; however, the vehicle failed to respond and crashed into a guardrail. The contact associated the failure with NHTSA Campaign Number: 25V626000 (Steering). There was extreme damage to the underbody of the vehicle, and several parts were separated from the vehicle. The vehicle was towed to an impound lot and was deemed a total loss by the Insurance Company.
The contact owned a 2020 Ford F-350. The contact stated that while driving approximately 80 mph when the vehicle started emitting a smoke odor. Shortly after smoke started coming from the vents of the vehicle. There were no warning lights. The contact attempted to depress the brake pedal to pull over however the brakes began to melt causing an extensive time before the brakes stopped the vehicle. The shifter then slipped when they attempted to maneuver the vehicle. The contact and passengers exited the vehicle.
NHTSA id number 10172952. This notification is not being applied to all ford super duty trucks that have the ultimate trailer tow camera system w/pro trailer backup assist. When reviewing any recalls on my truck, this yaw system sensor required to make the pro trailer assist work that is essential for towing 5th wheel and gooseneck trailers was not included with the truck. Ford has not been supplying this item. The owners manual specifically requires this item for operation.
The contact owns a 2020 Ford F-350 SD. The contact stated that while attempting to start the vehicle with the ignition key, the vehicle failed to start as intended. The check engine warning light was illuminated. In addition, the contact associated the failure with NHTSA Campaign: 24V957000 (Fuel System, Diesel); and the VIN was included. The vehicle was towed to a local dealer where it was diagnosed with the fuel pump failure.