2022 Ford Maverick Hybrid drivetrain & axles problems

With the initial instance (it has happened 3 separate times), I was traveling on the interstate on the way back from Tennessee to Georgia and stepped on the accelerator (basically punched it) to get around a big rig, all of a sudden I get a "tow truck" icon on my dash and the accelerator is unresponsive, so I think I was in electric mode only if that. Fortunately, I was close to an exit and was able to coast to a stop in a parking lot.

The contact owns a 2022 Ford Maverick. The contact stated upon starting the vehicle, the power train warning light illuminated. Additionally, the contact stated while driving at various speeds, the vehicle failed to shift into the intended gear. The contact stated while driving 75 MPH and depressing the accelerator pedal, the vehicle failed to respond and decelerated to approximately 55 MPH. The contact stated that upon releasing and depressing the accelerator pedal again, the vehicle responded as needed.