Vehicle Data Hub

2011 Ford Transit Connect problems

The 2011 Ford Transit Connect has 30 complaints on file with NHTSA. The largest share (20%) concerns wipers, windshield & visibility. Next are drivetrain & axles (13%) and electrical system (13%).

At a glance

Complaints
30 filed with NHTSA
Most reported
Wipers, windshield & visibility 20% of complaints
Crashes and fires
0 and 0
Injuries and deaths
0 and 0
Typical mileage
49,000 miles 25 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Wipers, windshield & visibility 20%
  • Drivetrain & axles 13%
  • Electrical system 13%
  • Engine 13%
  • Brakes 7%
  • Cruise control 7%
  • Lighting 3%
  • Stability control 3%
  • Steering 3%
  • Body & structure 3%

When problems show up

Complaints by mileage, 2011 Ford Transit Connect Complaints by odometer reading in 20,000-mile steps. The median is about 49,000 miles. 0k to 20k miles: 8 complaints 20k to 40k miles: 3 complaints 40k to 60k miles: 5 complaints 60k to 80k miles: 1 complaints 80k to 100k miles: 3 complaints 100k to 120k miles: 1 complaints 120k to 140k miles: 1 complaints 140k to 160k miles: 1 complaints 160k to 180k miles: 0 complaints 180k to 200k miles: 0 complaints 200k+ miles: 2 complaints 040k80k120k160k200k miles Typical: 49,000 miles
Based on 25 complaints that include mileage. 64% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles8
20k to 40k miles3
40k to 60k miles5
60k to 80k miles1
80k to 100k miles3
100k to 120k miles1
120k to 140k miles1
140k to 160k miles1
160k to 180k miles0
180k to 200k miles0
200k+ miles2

What the data shows

Of the 25 complaints that include odometer readings, half describe a problem before roughly 49,000 miles.

None of these complaints report a crash, fire, injury or death. Its complaints are less severe on average than those of 100% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2011 ranks 11th most-complained-about out of 11 model years of the Ford Transit Connect with enough data (19 complaints in that window). It is also covered by 1 safety recall campaign.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

The advancetrack rsc, or traction control feature, on the 2011 ford transit connect can not be manually turned off. This has resulted in dangerous situations were the car became inoperable in traffic in intersections, pulling into traffic, and driving up any degree of incline on muddy or snowy surfaces.the vehicle would otherwise be capable of proceeding safely and capably by selecting a manual shut off or electing a minimum speed cut off for the program from a menu such as 5-10 MPH.

Reported at 1,000 miles, March 2011

This is a 2011 vehicle. My husband is a courier so he does go quite a few miles. On a part like this, had to come diffective from the factory. Ford is not standing by their vehicle. We paid $600.00 total for this repair. I have been back and forth with ford and their non existant customer service department. For those in the future, don't bother, your only part is in it, you get to pay for the car. Good luck on getting anything under warranty, what ever goes wrong will not be covered, no matter what it is.

Reported at 54,000 miles, March 2012

Re: safety recall notice 12s36/nhtsa recall 12v-374. While at my dealership mac haik ford, 7201 s ih35. Georgetown tx on 8/6/12, I was notified of this safety recall for my windshield wipers at which time the part(s) were ordered for this repair. My last communication with my dealership was yesterday, wednesday 9/12/12 and their response: "still on back order".

August 2012

Tl* the contact owns a 2011 ford transit connect. While driving various speeds and depressing the brake pedal, the vehicle was slow to decelerate. Also, brake fluid was leaking from the vehicle and the brake warning indicator illuminated. The vehicle was towed to the contact's residence. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 117,000.

Reported at 117,000 miles, February 2019

When half or 3/4 loaded going up a hill on hwy van down shifts a jerks in to gear . Feels like you got kicked off a horse . Most noticable between 40MPH and 50 MPH.. This has damaged 3 sets of motor mounts in 117,000 miles started st 15000 miles and getting worse at dealer again

Reported at 15,000 miles, March 2020

Other model years of the Transit Connect

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