Vehicle Data Hub

2018 Ford Transit Connect problems

The 2018 Ford Transit Connect has 32 complaints on file with NHTSA. The largest share (19%) concerns brakes. Next are steering (16%) and wipers, windshield & visibility (9%).

At a glance

Complaints
32 filed with NHTSA
Most reported
Brakes 19% of complaints
Crashes and fires
0 and 0
Injuries and deaths
0 and 0
Typical mileage
46,000 miles 10 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Brakes 19%
  • Steering 16%
  • Wipers, windshield & visibility 9%
  • Cruise control 6%
  • Drivetrain & axles 6%
  • Electrical system 6%
  • Engine 3%
  • Latches & locks 3%
  • Lighting 3%
  • Seats 3%

When problems show up

Complaints by mileage, 2018 Ford Transit Connect Complaints by odometer reading in 20,000-mile steps. The median is about 46,000 miles. 0k to 20k miles: 5 complaints 20k to 40k miles: 0 complaints 40k to 60k miles: 0 complaints 60k to 80k miles: 0 complaints 80k to 100k miles: 1 complaints 100k to 120k miles: 2 complaints 120k to 140k miles: 0 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 2 complaints 180k to 200k miles: 0 complaints 200k+ miles: 0 complaints 040k80k120k160k200k miles Typical: 46,000 miles
Based on 10 complaints that include mileage. 50% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles5
20k to 40k miles0
40k to 60k miles0
60k to 80k miles0
80k to 100k miles1
100k to 120k miles2
120k to 140k miles0
140k to 160k miles0
160k to 180k miles2
180k to 200k miles0
200k+ miles0

What the data shows

Of the 10 complaints that include odometer readings, half describe a problem before roughly 46,000 miles.

None of these complaints report a crash, fire, injury or death. Its complaints are less severe on average than those of 100% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2018 ranks 10th most-complained-about out of 11 model years of the Ford Transit Connect with enough data (20 complaints in that window). It is also covered by 6 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

Vehicle is equipped (standard equipment, not an option) with automatic folding side view mirrors on drivers door and passenger door. Safety fault is that vehicle can be started and driven with the vehicle in folded position. Ford dealership and ford's customer hotline are claiming that this is normal operation of these mirrors. However, common sense dictates that a vehicle should not be able to be driven with the mirrors folded.

Reported at 20 miles, August 2018

Have taken our vehicle to ford at least 12 times and have the extended warranty, they have said nothing is wrong with it. We bought brand new and have three sets of brake pad placed on the fron and two pairs on the rears.. We have gone through two sets of tires and the front drivers side is clicking... Ford has said there is nothing wrong.. Not sure what else to do but the vehicle doesn't want to stop and the tires or the one on the front is completely bald and the vehicle only has 15,000 miles on it

Reported at 8,000 miles, January 2019

The contact owns a 2018 Ford Transit Connect. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the traction and ABS warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The contact also stated that while the vehicle was parked, the contact became aware that transmission fluid was leaking from the transmission. The dealer was not contacted, and the vehicle was not diagnosed or repaired.

Reported at 114,000 miles, August 2024

Driving at higher speeds when going to brake, the vehicle drops gears and slows agressively. It started to do this occasionally a couple of month ago, now it happens every other day.

Reported at 170,000 miles, December 2024

Other model years of the Transit Connect

Best and worst years for the Ford Transit Connect