Vehicle Data Hub

2016 Ford Transit Connect problems

The 2016 Ford Transit Connect has 146 complaints on file with NHTSA. The largest share (15%) concerns wipers, windshield & visibility. Next are brakes (12%) and electrical system (10%).

At a glance

Complaints
146 filed with NHTSA
Most reported
Wipers, windshield & visibility 15% of complaints
Crashes and fires
1 and 1
Injuries and deaths
4 and 0
Typical mileage
58,000 miles 85 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Wipers, windshield & visibility 15%
  • Brakes 12%
  • Electrical system 10%
  • Engine 10%
  • Body & structure 10%
  • Drivetrain & axles 8%
  • Steering 5%
  • Cruise control 5%
  • Wheels 4%
  • Stability control 3%

When problems show up

Complaints by mileage, 2016 Ford Transit Connect Complaints by odometer reading in 20,000-mile steps. The median is about 58,000 miles. 0k to 20k miles: 15 complaints 20k to 40k miles: 14 complaints 40k to 60k miles: 15 complaints 60k to 80k miles: 16 complaints 80k to 100k miles: 12 complaints 100k to 120k miles: 8 complaints 120k to 140k miles: 2 complaints 140k to 160k miles: 0 complaints 160k to 180k miles: 1 complaints 180k to 200k miles: 1 complaints 200k+ miles: 1 complaints 040k80k120k160k200k miles Typical: 58,000 miles
Based on 85 complaints that include mileage. 52% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles15
20k to 40k miles14
40k to 60k miles15
60k to 80k miles16
80k to 100k miles12
100k to 120k miles8
120k to 140k miles2
140k to 160k miles0
160k to 180k miles1
180k to 200k miles1
200k+ miles1

What the data shows

Of the 85 complaints that include odometer readings, half describe a problem before roughly 58,000 miles. For wipers, windshield & visibility specifically, the median reported mileage is about 48,000 miles (11 complaints with mileage).

Safety-related details: 1 complaint mentions a crash; 1 complaint mentions a fire; 4 injuries reported. Its complaints are less severe on average than those of 85% of model years in our database.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2016 ranks 1st most-complained-about out of 11 model years of the Ford Transit Connect with enough data (82 complaints in that window). It is also covered by 10 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

As the vehicle was accelerating uphill at about 40 MPH, the driver blacked out or lost consciousness and drove directly in to a large gazebo in the city square destroying the vehicle. Luckily the driver was not seriously injured. The driver was examined, drug tested and alcohol tested. All test results were negative. The smell of exhaust fumes in this vehicle leads us to believe the driver may have been subjected to carbon monoxide.

Reported at 18,000 miles, March 2017 CrashInjury

The vehicle in motion all of a sudden on fire and burned and reduced to charcoal ed frames. All equipment, tools, and parts for AC and home remodeling burned. Driver escaped in time with no visible injury. Police had it towed to their impound lot.

Reported at 16,000 miles, October 2017 Fire

While driving the vehicle in reverse, the driver's air bag deployed for no reason. The diver was slightly injured. The vehicle's maintenance history was looked at. This vehicle was never implicated in an accident. The ford dealer found that the electrical wiring for this airbag was corroded. This would be the reason why the airbag deployed. This electrical wire should be better protected. The dealer refused to repair it under warranty because it is not valid anymore.

Reported at 25,951 miles, January 2020 Injury

Tl* the contact owns a 2016 ford transit connect. While driving approximately 60 MPH, the moon roof became detached from the frame and flew off the vehicle. The vehicle was taken to midway ford (8155 w flagler street, miami, fl 33144), but they could not determine the cause of the failure. The dealer stated that the vehicle warranty expired at 35,00 miles. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

Reported at 40,000 miles, July 2018

1/2 of the windshield seal failed leaving the windshield unattached to the vehicle. I noticed it was loose when cleaning the inside of the windshield. The next morning I went to a glass repair shop. The manager said not to drive the vehicle around due to safety issues and take it to the dealer because the seal should not have failed within 3 years. The service manager wanted me to continue driving the vehicle around until they had an opening in appointments.

Reported at 39,000 miles, March 2019

Other model years of the Transit Connect

Best and worst years for the Ford Transit Connect