Vehicle Data Hub

2004 GMC Sierra 1500 problems

The 2004 GMC Sierra 1500 has 253 complaints on file with NHTSA. The largest share (32%) concerns electrical system. Next are brakes (28%) and steering (8%).

At a glance

Complaints
253 filed with NHTSA
Most reported
Electrical system 32% of complaints
Crashes and fires
12 and 2
Injuries and deaths
10 and 0
Typical mileage
57,000 miles 224 complaints with mileage

Source: NHTSA owner complaints

Where the complaints are

Share of this model year's complaints by the part of the car involved. One complaint can name more than one part, so the shares can add up to more than 100%.

  • Electrical system 32%
  • Brakes 28%
  • Steering 8%
  • Cruise control 4%
  • Engine 4%
  • Fuel system 4%
  • Air bags 3%
  • Drivetrain & axles 3%
  • Tires 2%
  • Wipers, windshield & visibility 2%

When problems show up

Complaints by mileage, 2004 GMC Sierra 1500 Complaints by odometer reading in 20,000-mile steps. The median is about 57,000 miles. 0k to 20k miles: 34 complaints 20k to 40k miles: 31 complaints 40k to 60k miles: 52 complaints 60k to 80k miles: 46 complaints 80k to 100k miles: 21 complaints 100k to 120k miles: 20 complaints 120k to 140k miles: 6 complaints 140k to 160k miles: 4 complaints 160k to 180k miles: 4 complaints 180k to 200k miles: 0 complaints 200k+ miles: 6 complaints 040k80k120k160k200k miles Typical: 57,000 miles
Based on 224 complaints that include mileage. 52% were reported before 60,000 miles. The amber marker shows the median: half of these complaints happened before that mileage.
View the numbers
MileageComplaints
0k to 20k miles34
20k to 40k miles31
40k to 60k miles52
60k to 80k miles46
80k to 100k miles21
100k to 120k miles20
120k to 140k miles6
140k to 160k miles4
160k to 180k miles4
180k to 200k miles0
200k+ miles6

What the data shows

Of the 224 complaints that include odometer readings, half describe a problem before roughly 57,000 miles. For electrical system specifically, the median reported mileage is about 52,000 miles (74 complaints with mileage).

Safety-related details: 12 complaints mention a crash; 2 complaints mention a fire; 10 injuries reported.

Looking only at complaints filed within five years of the model year (so older and newer years are comparable), the 2004 ranks 15th most-complained-about out of 30 model years of the GMC Sierra 1500 with enough data (140 complaints in that window). It is also covered by 2 safety recall campaigns.

What owners wrote

A few complaints as filed, shortened and with personal details removed. The first ones are among the most serious reports for this model year; the rest are typical.

While driving consumer applied the brakes and pedal went to the floor. Vehicle hit a meridian strip pole. Consumer was unable to maintain control of the vehicle, skidded into a guard rail, and vehicle flipped over twice. Upon impact, both frontal air bags did not deploy. Passenger and driver sustained neck and back injuries, and were transported by ambulance to a hospital. Vehicle was towed, and totaled by the insurance company.

Reported at 56,000 miles, September 2004 CrashInjury

Brakes worked perfectly to stop vehicle on a steep downward hill in order to open a gate at the bottom of the hill of my driveway. After the gate was opened the vehicle proceeded down the hill coasting and there was a total brake failure when trying to slow down. The pedal went to the floor with no brakes whatsoever. The vehicle crashed into a tree to avoid going over a cliff. The vehicle has been well maintained with no warning of brake failure. Front and rear breaks failed at the same time.

Reported at 37,000 miles, August 2013 CrashInjury

Steering column clunking, speedometer not working, transmission stopped working .everything started going wrong about. 63,000 k . I have 116,000 know. 2004 z71 crewcab.

Reported at 63 miles, April 2007

Tl* the contact owns a 2004 GMC sierra. The contact was towing a boat and discovered there was transfer case oil splattered all over the boat. The vehicle was taken to an independent repair facility where he was informed that there was a hole in the transfer case. A new transfer case and pump housing were installed at the independent repair facility. The failure did not recur. The failure and current mileages were 82,000.

Reported at 82,000 miles, July 2010

Other model years of the Sierra 1500

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